Client News provides the information you need to stay current with what’s happening.
You may also want to check out the press release section.
We’re Preparing to Move from 247 Lender to the FUEL Decision Model
As many of you are already aware, we are in the process of shifting all online credit unions to our new Sync1 interface for pulling credit reports from the bureaus. So far over 100 credit unions are pulling reports daily via this interface, and more are moving to it every week. Now we are excited… Read more »
Learn All About AnswerBook with These 9 Videos!
Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »
The People Behind the Brands – Meet AuditLink
AuditLink is the audit and compliance division of CU*Answers and has provided expertise and support to credit unions of all sizes for more than a decade. Their mission is to reduce the amount of work and pressure that regulatory compliance can place on credit unions. They do this through a variety of educational offerings and… Read more »
Get to Know the Innovation Center Team – Meet Kasey Hawkins
Allow me to introduce myself: my name is Kasey Hawkins and I am the Manager of our Client Services and Education Team. Our team specializes in a number of areas. From the client perspective, we are the frontline for software questions, education and light consulting. 2022 will mark the 10th year I have been with… Read more »
Partnership Changes Coming to Managed Technology Services
THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community. Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »
Pull Up a Seat for a Learning Café Session
Join us for an upcoming Learning Café session as we discuss Business Credit Cards. Learn how transaction history for multiple credit card sub-accounts under a single business membership can be consolidated into a single credit card statement, making it easier for a business member to monitor and reconcile expenses on all of their individual business… Read more »
Two for Tuesday with CEO Geoff Johnson – 03/01/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Late February 2022
Take a look back at some important topics from the second half of February 2022: Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts! Help Us Shape the Future of Xpress Teller – Join Us for a Roundtable Discussion The 22.05 CU*BASE Release Beta Pool Application Period is Now Open! Check Out the… Read more »
Video of the Week: Viewing Account Information via Inquiry
Viewing Account Information via Inquiry Need a quick way to show your staff how they can use the CU*BASE Inquiry tool to view member account information? Refer them to this video, which has been viewed 5,466 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Check Out the New Recipes We’re Cooking in the Kitchen!
Have you visited the Kitchen lately? We’ve updated all of our recipes with new project details and statuses and have added 8 new recipes! Take a look at our newest projects: ACH Enhancements – Dashboard for Working the PACHSU Account Opening Enhancements Digital Card Issuance (DCI) and Push Provisioning EFT Projects in the Works Imaging… Read more »
Custom Campaigns: Turning Your Vision into a Reality
Have a service you would like to highlight? Looking for promotional materials for your next special? Want to keep your members updated with eye-catching promos? Custom Campaigns can do it all! Share your ideas with us and watch them come to life. Click the link below to place your order today! Order Now
CU*BASE Release 24.05 is Arriving Soon
The Online, Self-Processor, and Site-Four Release Date is May 5. Want to see what is coming with the release? Attend one of our Release Review webinars! For registration and additional info, click the button below. Learn More
Get Ready! The 2024 CU*Answers Leadership Conference is Coming!
Announcing the 2024 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. For more information and registration links, please click the button below! Learn More
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