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In Case You Missed It News

Two for Tuesday 

Two for Tuesday

Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following.
View the Video

In Case You Missed It 

In Case You Missed It

Take a look back at some important topics from the first half of March 2023! Check It Out

Meet AdvantageCIO – Part 3 

Meet AdvantageCIO – Part 3

This third webinar in our four-part series will explore what happens when vendors run their tools on your network, the highly technical reports that may be associated with this, and questions that might arise from this process.  Learn how your peers have overcome these issues and how they are approaching cybersecurity today. Register Today

Create and Maintain Your Own MOP Sites 

Create and Maintain Your Own MOP Sites

The Mobile Technologies Group is pleased to announce that, beginning March 1st, 2023, your credit union will have the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. Learn More

Introducing 7 NEW Videos on Call Wrap-Up Codes 

Introducing 7 NEW Videos on Call Wrap-Up Codes

We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator!  These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes.  These videos can be a helpful resource to incorporate into your teller training! See Videos

Conversations On… 

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Previous Next

In Case You Missed It – Early March 2023

In Case You Missed It – Early March 2023

Take a look back at some important topics from the first half of March 2023: Conversations On Education: Learn All About Designing an Education Plan and Calendar! Learn All About 5300 Call Report Tools in CU*BASE February Owner’s View Monthly Recap Mobile 6 is Now Available! Meet AdvantageCIO – Part 2: Exercises for Success Join… Read more »

Client NewsCU*AnswersIn Case You Missed Itonlineself-processing
Mar 15, 2023

In Case You Missed It – Late February 2023

In Case You Missed It – Late February 2023

Take a look back at some important topics from the second half of February 2023: MOP Manager, Available March 1st! Create and Maintain Your Own MOP Sites Learn All About the Affordable Financing Options Offered by Auto Financial Group! Have You Taken Advantage of these Features in Mobile Manager? Need to Update CU*BASE User IDs?… Read more »

Client NewsCU*AnswersIn Case You Missed Itonlineself-processing
Feb 28, 2023

In Case You Missed It – Early February 2023

In Case You Missed It – Early February 2023

Take a look back at some important topics from the first half of February 2023: Join Network Services for our May Boot Camp! 2023 Updated SecuriKey Materials Available Learn All About the Affordable Financing Options Offered by Auto Financial Group! Have You Heard About CU Info? How Do I Add or Remove CU*BASE Security Officers?… Read more »

Client NewsCU*AnswersIn Case You Missed Itonlineself-processing
Feb 14, 2023

In Case You Missed It – Late January 2023

In Case You Missed It – Late January 2023

Take a look back at some important topics from the second half of January 2023: Update to Transaction History in Online Banking as of 1/17/23 CU Info Offers a Convenient Way to Update Your Credit Union’s Information! Join Earnings Edge for a Conversation on Xpress Teller – Featuring Special Guests from Frankenmuth Credit Union! Join… Read more »

Client NewsCU*AnswersIn Case You Missed Itonlineself-processing
Jan 31, 2023

In Case You Missed It – Early January 2023

In Case You Missed It – Early January 2023

Take a look back at some important topics from the first half of January 2023: Have a question for CU*Answers? Who do you call? Do You Have a New Member Service Representative? December Owner’s View Monthly Recap Join Us for a FREE Education Express Webinar! Meet the Newest Member of Our Family – Servicer Edition!… Read more »

Client NewsCU*AnswersIn Case You Missed Itonlineself-processing
Jan 13, 2023

In Case You Missed It – Late December 2022

In Case You Missed It – Late December 2022

Take a look back at some important topics from the second half of December 2022: Mobile 6 is Now Available! The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience! Have You Taken Advantage of these Features in Mobile Manager? Gain a Clearer Picture of Your Online Credit Card Portfolio Learn… Read more »

Client NewsCU*AnswersIn Case You Missed Itonlineself-processing
Dec 30, 2022

In Case You Missed It – Early December 2022

In Case You Missed It – Early December 2022

Take a look back at some important topics from the first half of December 2022: Have You Taken Advantage of these Features in Mobile Manager? Learn All About AnswerBook with These 9 Videos! The Innovation Center is Celebrating 2 Years in Fabulous Las Vegas! The Mobile Technologies Group Invites You to Join a Conversation on… Read more »

Client NewsCU*AnswersIn Case You Missed Itonlineself-processing
Dec 16, 2022

In Case You Missed It – Late November 2022

In Case You Missed It – Late November 2022

Take a look back at some important topics from the second half of November 2022: Take a Look at the CU*Answers University Courses for December! Check Out the Lender*VP University Courses for December! Get Ready: the Redesigned BizLink 247 Arrives 12/6/22! Video Now Available: BizLink 247 Redesign Don’t Forget to Register for Asterisk Intelligence Week… Read more »

Client NewsCU*AnswersIn Case You Missed Itonlineself-processing
Dec 16, 2022

In Case You Missed It – Early November 2022

In Case You Missed It – Early November 2022

Take a look back at some important topics from the first half of November 2022: 2022 ACH Audit and Risk Assessment and 2022 FedLine Attestation Now Available Register for Asterisk Intelligence Week at CU*Answers October Owner’s View Monthly Recap Sign up for the 2023 Cooperative Campaigns MOP (Membership Opening Process) 2.0 is Available for Credit… Read more »

Client NewsCU*AnswersIn Case You Missed Itonlineself-processing
Dec 16, 2022

In Case You Missed It – Late October 2022

In Case You Missed It – Late October 2022

Take a look back at some important topics from the second half of October 2022: Get Ready for the Holidays with Fun, Eye-Catching Banners! MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today! Now Available: New Member Engagement Scorecard Take a Look at the CU*Answers University Courses for November! Sign up… Read more »

Client NewsCU*AnswersIn Case You Missed Itonlineself-processing
Oct 31, 2022
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Meet AdvantageCIO – Part 3

Meet AdvantageCIO – Part 3

This third webinar in our four-part series will explore what happens when vendors run their tools on your network, the highly technical reports that may be associated with this, and questions that might arise from this process.  Learn how your peers have overcome these issues and how they are approaching cybersecurity today. Register Today

Conversations On…

Conversations On…

A new way to interact with your CUSO and your peers.  This new series will take traditional focus groups to a whole new level. Learn More

Introducing 7 NEW Videos on Call Wrap-Up Codes

Introducing 7 NEW Videos on Call Wrap-Up Codes

We’re excited to debut 7 NEW videos focusing on Call Wrap-Up Codes in Phone Operator!  These are tutorial videos which include annotations and arrows to help guide you through the process of learning all about Wrap-Up Codes.  These videos can be a helpful resource to incorporate into your teller training! See Videos

Shop Now at the CU*Answers Online Store.

GOLD Updates

The next GOLD updates are currently scheduled for:

Online CUs
23.05  May. 7, 2023
CU* Partners
23.05  May. 7, 2023
Self Processing CUs
23.05  May 21, 2023 (Sunday)

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Create and Maintain Your Own MOP Sites

Create and Maintain Your Own MOP Sites

The Mobile Technologies Group is pleased to announce that, beginning March 1st, 2023, your credit union will have the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. Learn More

Meet AdvantageCIO – Part 3

Meet AdvantageCIO – Part 3

This third webinar in our four-part series will explore what happens when vendors run their tools on your network, the highly technical reports that may be associated with this, and questions that might arise from this process.  Learn how your peers have overcome these issues and how they are approaching cybersecurity today. Register Today

In Case You Missed It

In Case You Missed It

Take a look back at some important topics from the first half of March 2023! Check It Out

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