A Note from Network Services: Potential Impact to Your Legacy Copper Circuits

Potential Impact of FCC 1972 on Your Legacy Copper Circuits – Effective 9/30/2022

On 8/2/2022, The FCC 1972 plan – passed back in 2019 – will go into effect.  This means that carriers are no longer required to sell or support traditional copper lines, including POTS, PRI, T1, MPLS T1, T3 and DS3 circuits.  This also means that carriers will have the ability re-rate monthly line pricing as well as well as disconnect legacy circuits with no more than 60 days’ notice.

While CU*Answers was previously aware that telephone companies were working towards a fiber-only future over the coming years, we are already seeing price increases and notice to disconnect for some credit unions.

How will this affect your connection to CU*Answers?

If you are utilizing a legacy, copper MPLS circuit from CU*Answers for CU*BASE connectivity, we will work with you to replace this with an alternative connectivity strategy.  For those of you that have a VPN backup over an internet connection, we will be switching that backup to the primary connection over the next 60 days.  If you do not have a VPN backup, we will reach out to you to discuss your options.  If you are using a legacy connection type for VPN to CU*Answers such as DSL, T1, etc. you may also be affected.  Our goal is to have all legacy copper MPLS circuits for clients disconnected by 3/31/2023.

CU*Answers Network Services has helped many credit unions update or adjust their connectivity strategies, both between credit union branches and CU*Answers – if you would like to arrange a time to discuss, please email netserv@cuanswers.com.

A note about redundancy

CU*Answers recommends credit unions have a backup data processing line.  Having a redundant line provides additional protection against a failure of the primary line.  CU*Answers recommends you add a second Internet service provider to your credit union as a backup of the primary carrier.  After you add the second ISP, please contact the Help Desk and ask for the second ISP to be added as a backup for your VPN to CU*Answers.  If you would like assistance identifying secondary internet options, please email netserv@cuanswers.com.

What about billing?

After Lumen disconnects your MPLS line and discontinues billing CU*Answers for it, you will see the data line charge drop off your invoice.  Please allow 90 days for the charge to drop from your invoice, depending on when in the Lumen billing cycle the disconnect occurs.  Once this charge drops from your invoice, it will be replaced by a $64/month VPN connectivity charge, which will be assessed per connected branch.  In nearly all cases, this fee is less than the MPLS data line fee, so most credit unions should see a lower monthly cost after the disconnect.

What if I would like to maintain an MPLS connection?  Am I out of luck?

Your site may qualify for an ethernet/fiber upgrade at an increased monthly cost.  If you are interested, please contact netserv@cuanswers.com and request a quote for your site.

What else should I be considering regarding FCC 1972?

As this change affects all legacy copper circuits, please make sure your credit union is not using these connections in production, such as POTS lines for security systems, fax lines, ATM connectivity, DSL for internet service or a PRI for phone service.  If you have questions or need assistance, please email netserv@cuanswers.com.

Join Network Services for our September Boot Camp!

Join Network Services for our September Boot Camp!

Join us September 28th and 29th for a two-day boot camp!  This is an opportunity for your credit union IT members build their knowledge of core product deployment and support.  Please note: seating for this event is limited – if you are interested in attending, we encourage you to sign up soon! One of our… Read more »

Aug 5, 2022

CU*Answers Network Services Logistics team rebrands to better align with core team functions

Cooperative CUSO CU*Answers recently announced that as its Network Services Logistics team’s responsibilities have grown, it has rebranded as the Procurement and Fulfillment team. The new Procurement and Fulfillment (P&F) team is responsible for sourcing products and software (for internal and external projects), finding alternative solutions, and closely collaborating with project coordinators, network engineers, and […]

Aug 2, 2022

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the server that our SonicWall Global Management System (SGMS) operates on. Why Are We Doing This? We are performing this upgrade to ensure the continued reliable operation of the SonicWall Global Management System…. Read more »

Jul 25, 2022

A Note from Network Services: Potential Impact to Your Legacy Copper Circuits

A Note from Network Services: Potential Impact to Your Legacy Copper Circuits

Potential Impact of FCC 1972 on Your Legacy Copper Circuits – Effective 9/30/2022 On 8/2/2022, The FCC 1972 plan – passed back in 2019 – will go into effect.  This means that carriers are no longer required to sell or support traditional copper lines, including POTS, PRI, T1, MPLS T1, T3 and DS3 circuits.  This… Read more »

Jul 18, 2022

A Note from Network Services: MPLS Data Line Price Increases

A Note from Network Services: MPLS Data Line Price Increases

Notice of MPLS Data Line Price Increases Many credit unions use MPLS lines to connect to CU*Answers for their data processing.  CU*Answers has been notified by Lumen (formerly CenturyLink), the provider of our MPLS data network, that they will be passing along price increases on data lines that they receive from third party last mile… Read more »

Jul 14, 2022

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jul 8, 2022

A Note from Network Services: MPLS Data Line Price Increases

A Note from Network Services: MPLS Data Line Price Increases

Notice of MPLS Data Line Price Increases Many credit unions use MPLS lines to connect to CU*Answers for their data processing.  CU*Answers has been notified by Lumen (formerly CenturyLink), the provider of our MPLS data network, that they will be passing along price increases on data lines that they receive from third party last mile… Read more »

Jul 5, 2022

A Note from Network Services: MPLS Data Line Price Increases

A Note from Network Services: MPLS Data Line Price Increases

Notice of MPLS Data Line Price Increases Many credit unions use MPLS lines to connect to CU*Answers for their data processing.  CU*Answers has been notified by Lumen (formerly CenturyLink), the provider of our MPLS data network, that they will be passing along price increases on data lines that they receive from third party “last mile”… Read more »

Jun 7, 2022

A Note from Network Services: Netwrix Auditor Vulnerabilities

A Note from Network Services: Netwrix Auditor Vulnerabilities

Netwrix has disclosed vulnerabilities to Netwrix Auditor and has released an updated version, version 10.5, to resolve these vulnerabilities.  We urge clients using this platform to review their Netwrix Auditor version information and update to version 10.5 as soon as possible.  Netwrix has indicated that there is no evidence that these vulnerabilities were disclosed to… Read more »

Jun 7, 2022

A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability

A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Microsoft Windows Support Diagnostic Tool Vulnerability What Is It? CU*Answers Network Services is tracking a recently announced security vulnerability when the Microsoft Windows Support Diagnostic tool is used to execute arbitrary code with the privileges from another application such as Microsoft Word. How Does It Work? The primary method… Read more »

Jun 2, 2022