A Note from Network Services: Notification of Upcoming Vendor Price Increases

CU*Answers Network Services has always endeavored to offer the best value pricing to our network.  We actively work with suppliers and vendors to keep prices as low as possible, using the power of the network and bulk purchases on expensive goods like routers and firewalls.  We pass those savings on to you.

However, we have received notice from both Cisco and Microsoft that they have or will be raising prices on their products over the next 30 days.  They point to the pandemic and increasing labor costs and supply chain constriction as primary drivers of increasing costs.  Cisco is raising their prices an average of 10% on most products, including the routers we sell.  Microsoft is raising prices on their Microsoft 365 subscription-based software an average of 20%.  We are also seeing other vendors across the technology industry raising prices, many without warning.

CU*Answers Network Services will do all it can to keep prices as low as possible.  However, in many cases, manufacturer-driven price increases will result in increased costs on your monthly invoice for these goods.  For instance, if you purchase a Microsoft 365 subscription through us, you can expect your costs will go up approximately 20% for those services over the next few months.  But we will only adjust your pricing if Microsoft increases our costs accordingly (pass through fee increase).

If you are considering a large equipment purchase, we encourage you to review pricing now and consider getting it on order sooner than later.  In doing so, you may avoid unexpected price increases and will also receive the equipment earlier, as we are seeing lead times for some equipment – including printers, routers, workstations, servers, and laptops – extending out months.

If you have questions or concerns, please contact the Help Desk at extension 266, or by email.

Application Window is Now Open for the 2023 NCUA Cybersecurity Grant!

Application Window is Now Open for the 2023 NCUA Cybersecurity Grant!

NCUA Grants Available to Help Cover Your Costs NCUA has announced grant programs as part of the 2023 Community Development Revolving Loan Fund, to assist low-income credit unions with providing their members products and services to strengthen their economic security.  Qualified credit unions can apply for up to $10,000.  Applications are accepted now through June… Read more »

May 11, 2023

Resources to Improve your Credit Union’s Cybersecurity Posture!

Resources to Improve your Credit Union’s Cybersecurity Posture!

NCUA Grants Available to Help Cover Your Costs NCUA has announced grant programs as part of the 2023 Community Development Revolving Loan Fund, to assist low-income credit unions with providing their members products and services to strengthen their economic security.  Qualified credit unions can apply for up to $10,000.  Applications are accepted now through June… Read more »

May 2, 2023

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Apr 4, 2023

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jan 3, 2023

A Note From the Help Desk: TrendMicro Price Increases

A Note From the Help Desk: TrendMicro Price Increases

ATTENTION CNS MANAGED CLIENTS TrendMicro Price Increases Effective January 1st, 2023, TrendMicro will be implementing global price increases for their products and services.  Prices for Software, SaaS, and Services will be increasing by 5% over their 2022 prices.  Please be advised that if you are purchasing TrendMicro products or services through CU*Answers Network Services, you… Read more »

Dec 16, 2022

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS FortiPortal System Maintenance What Are We Doing? We will be performing an upgrade to FortiPortal version 7.0.2. Why Are We Doing This? We are performing this upgrade to ensure the continued reliable operation of the FortiPortal System. When Are We Doing This? This upgrade will be deployed on Tuesday,… Read more »

Nov 4, 2022

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be performing an upgrade to the server that our SonicWall Global Management System (SGMS) operates on. Why Are We Doing This? We are performing this upgrade to ensure the continued reliable operation of the SonicWall Global Management System…. Read more »

Oct 12, 2022

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 3, 2022