A Note from Network Services: Notification of Upcoming Vendor Price Increases

CU*Answers Network Services has always endeavored to offer the best value pricing to our network.  We actively work with suppliers and vendors to keep prices as low as possible, using the power of the network and bulk purchases on expensive goods like routers and firewalls.  We pass those savings on to you.

However, we have received notice from both Cisco and Microsoft that they have or will be raising prices on their products over the next 30 days.  They point to the pandemic and increasing labor costs and supply chain constriction as primary drivers of increasing costs.  Cisco is raising their prices an average of 10% on most products, including the routers we sell.  Microsoft is raising prices on their Microsoft 365 subscription-based software an average of 20%.  We are also seeing other vendors across the technology industry raising prices, many without warning.

CU*Answers Network Services will do all it can to keep prices as low as possible.  However, in many cases, manufacturer-driven price increases will result in increased costs on your monthly invoice for these goods.  For instance, if you purchase a Microsoft 365 subscription through us, you can expect your costs will go up approximately 20% for those services over the next few months.  But we will only adjust your pricing if Microsoft increases our costs accordingly (pass through fee increase).

If you are considering a large equipment purchase, we encourage you to review pricing now and consider getting it on order sooner than later.  In doing so, you may avoid unexpected price increases and will also receive the equipment earlier, as we are seeing lead times for some equipment – including printers, routers, workstations, servers, and laptops – extending out months.

If you have questions or concerns, please contact the Help Desk at extension 266, or by email.

Reminder: Partnership Changes Coming to Managed Technology Services

Reminder: Partnership Changes Coming to Managed Technology Services

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community.  Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »

Apr 20, 2022

AdvantageCIO acquires certified information systems auditor

AdvantageCIO, a division of CU*Answers, is pleased to announce it has acquired a Certified Information Systems Auditor (CISA) to perform various assessments for cybersecurity. Andrew Hinson has passed the exam and achieved the certified status for ISACA’s CISA program. The CISA certification is world-renowned as the standard of achievement for those who audit, control, monitor […]

Apr 6, 2022

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Apr 4, 2022

Partnership Changes Coming to Managed Technology Services

Partnership Changes Coming to Managed Technology Services

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community.  Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »

Mar 31, 2022

A Note from Network Services: Extended Lead Times on Hardware Orders

A Note from Network Services: Extended Lead Times on Hardware Orders

Extended hardware lead times are affecting nearly all hardware orders.  Do not delay ordering equipment for your network projects. CU*Answers Network Services is advising clients to not delay placing equipment orders for their upcoming projects. Vendors and manufacturers are experiencing extreme supply chain delays and volatility across all product categories that are pushing delivery times… Read more »

Mar 28, 2022

Partnership Changes Coming to Managed Technology Services

Partnership Changes Coming to Managed Technology Services

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community.  Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »

Mar 1, 2022

A Note from Network Services: Notification of Upcoming Vendor Price Increases

A Note from Network Services: Notification of Upcoming Vendor Price Increases

CU*Answers Network Services has always endeavored to offer the best value pricing to our network.  We actively work with suppliers and vendors to keep prices as low as possible, using the power of the network and bulk purchases on expensive goods like routers and firewalls.  We pass those savings on to you. However, we have… Read more »

Feb 7, 2022

CU*Answers Network Services Named Top Finalist in ScalePad’s Digital Maturity Index for 2022

CU*Answers Network Services is pleased to announce that it was named a finalist in the 2022 ScalePad Top Digital Maturity Index, which per ScalePad is a “dynamic score recalculated daily and objectively benchmarks your clients’ IT environments against key productivity and risk factors. Clients with a high score have a great technology experience, leading to […]

Feb 1, 2022

CU*Answers certifies Microsoft Windows 11

CU*Answers Network Services is pleased to announce that it has fully certified Microsoft Windows 11 Professional for use with its CU*BASE GOLD application suite. “We are excited about staying ahead of the curve in supporting the latest operating system from Microsoft,” explains Matt Sawtell, VP of Managed Technology Services at CU*Answers. “It’s a cadence we’ve […]

Feb 1, 2022