Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
July 12, 2019

Get Ready! The 2019 CU*Answers Leadership Conference is Coming!

Get Ready!  The 2019 CU*Answers Leadership Conference is Coming!

Announcing the 2019 CU*Answers Leadership Conference!  Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next.  We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our shared… Read more »

Apr 1, 2019

Nominations Period Closed – 2019 CU*Answers Election

Nominations Period Closed – 2019 CU*Answers Election

ATTENTION CU*ANSWERS STOCKHOLDERS Per our Board Member Handbook, this is official notification that the period for receiving nominations to fill seats on the CU*Answers Board of Directors has closed as of March 31, 2019.  The CU*Answers Board of Directors met to set the final ballot for this year’s election. Ballots will be sent electronically to… Read more »

Apr 30, 2019

Introducing the CU*BASE Data Warehouse

Introducing the CU*BASE Data Warehouse

Asterisk Intelligence is very proud to introduce their new product – the Data Warehouse!  The Data Warehouse is the latest data management solution from Asterisk Intelligence and is designed to open up customizability and control of your data both in and out of CU*BASE.  Analytics can go next-level for your credit union as you are… Read more »

Apr 1, 2019

Don’t Forget to Register for Xtend’s April Roundtables!

Don’t Forget to Register for Xtend’s April Roundtables!

Join the discussion this April to network with other credit union professionals. This year, Xtend is hosting a three-day event focused on various departments, discussions, and trainings. 1. Monday, April 15 – Sales and Marketing Roundtable 2. Tuesday, April 16 – Informative training day including, but not limited to: marketing data, data tracking, and CU*BASE… Read more »

Mar 29, 2019

Jump into a Dashboard Dive: Where Your Members Shop

Jump into a Dashboard Dive: Where Your Members Shop

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence team as they review CU*BASE tool #979, the Where Your Members Shop dashboard.  This feature reviews member transaction activity through 4 channels – Credit Cards, Debit Cards, ATM, and ACH transactions – providing insights into the merchants your members choose to do… Read more »

Mar 28, 2019

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Monday, April 22 3:30 PM – 4:00 PM ET This Month’s Focus CU*Answers Mobile App Options Join Kristian Daniel, Account Executive with the Internet  Retailer Support Center, as he discusses new features available within the CU*Answers Mobile App.  Topics that will be discussed include: RDC, MACO, and Manage Cards available from within the mobile app… Read more »

Mar 27, 2019