Submit An Idea

Collaborate, Invest, Invent

Engage with Us!

As a cooperative, our mission is to help our credit union clients and owners achieve their goals and dreams. One way we can do that is to ensure that the tools and solutions we are developing are moving in a direction that fits those goals and dreams. So your voice matters!

There are many ways to engage with us, from day-to-day interactions with our client support and professional services teams to the hundreds of education sessions we offer every year. But if you have a specific idea you’d like to suggest, here are your best avenues:

conversations on logoTaking focus groups to a new level! Join your peers and add your voice to conversations on credit union core disciplines, tools for members and employees, and the latest buzz.

Find a Conversations On… Group

Developer's Help DeskIf you’re ready to invest and want your project to be assured a place in the queue, check out the Developer’s Help Desk. We’d love to work with you on your custom project!

Learn More About the DHD

Idea FormsThis is our version of a suggestion box. Any employee, any idea, any time. If you think it’ll benefit members and the network, we want to hear your idea!

Learn How to Submit an Idea Form

What is an Idea Form?
Think suggestion box. A place to dream, and to engage others who might share your dream and be able to make it come true.
Just remember that like a suggestion box, it’s not a formal request for work to be done. We may not always be in a position to invest the resources in every idea that comes along, even if it’s a great one!
What if I’m willing to pay for this?
Is your idea more than just a suggestion, but a project where your credit union is willing to pay for the work to be prioritized? Check out the Initiating a Special Project Request page; we’d love to work with you on your custom project.
How long will it take to get a response?
Expect a reply in about 6-8 weeks. You’ll usually be asked to join in a dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.
Something’s broken, I need help now!
Idea Forms are not for emergencies. If you’re experiencing issues with your data or a program isn’t working as warranted, use the AnswerBook or contact our Client Services & Education team directly.
I didn’t hear back yet. Can submissions be tracked?
Since this is a suggestion box, we do not have a formal tracking mechanism for ideas submitted through this channel. If you do not receive a response in 6-8 weeks, feel free to submit your idea again for another try!
How can I tell what you’re already working on?
To see what’s already in the queue, check out Owner’s View. To see what’s on the drawing board, check for a recipe in the Kitchen.
How do I submit an Idea Form?
Log in to CU*BASE GOLD as usual. Click the Network Links button Network Links along the bottom of any screen. Click on “Submit and Idea” then follow the instructions.
Updated
June 23, 2023

Highlight Your Credit Union’s Latest Promotions with Mobile Manager

Highlight Your Credit Union’s Latest Promotions with Mobile Manager Want to engage your younger members with enhanced marketing banners that you can upload on the go?  Look no further than Mobile Manager, powered by CU*Publisher.  Mobile Manager allows you to instantaneously add new content to your mobile app to inform members of great promotions that… Read more »

Dec 31, 2021

Customize Your Online Banking Experience with It’s Me 247 Manager

Customize Your Online Banking Experience with It’s Me 247 Manager! With the new It’s Me 247 online banking, your credit union has the option for self-service access to make changes.  This includes the ability to update marketing items, where features are displayed, credit union branding such as logos and colors, and login integration options.  Want… Read more »

Jan 10, 2022

Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 21.12 Release of CU*BASE was implemented on December 5th.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

Dec 31, 2021

2021 Year-End Online Credit Card Scorecard

2021 Year-End Online Credit Card Scorecard

Your Online Credit Card Portfolio can generate substantial value to your credit union – everything from interest and interchange income to increased member engagement and retention.  Your online credit card portfolio not only helps to keep the credit union at the top of members’ wallets but is also an extremely visible differentiator, separating the pricing… Read more »

Jan 6, 2022