Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
July 12, 2019

Top 5 Tips for Managing Your Data Warehouse

Top 5 Tips for Managing Your Data Warehouse

The Data Warehouse in CU*BASE is more than just a tool, it’s a framework for database management and next-level analytics.  Anyone with a Data Warehouse has the capability and responsibility of organizing and controlling data within the warehouse.  Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down… Read more »

Apr 10, 2019

Gear up for “Shock Absorber” – Xtend’s 2019 Annual Leadership Conference is Coming!

Gear up for “Shock Absorber” – Xtend’s 2019 Annual Leadership Conference is Coming!

Join Xtend, your shared resource CUSO, at the 2019 Annual Leadership Conference Tuesday, June 18, 2019 Annual Leadership Conference Schedule & Locations 9 AM – 12 PM CU*Answers Board Meeting JW Marriott 2:15 PM – 2:45 PM Xtend Stockholders Meeting (all welcome) JW Marriott – Salon CD 3 PM – 4:30 PM Xtend Annual Conference… Read more »

Apr 10, 2019

Launching Our Newest Product: Web Quality Assurance

Launching Our Newest Product: Web Quality Assurance

Interested in making your site more accessible while providing a satisfying web experience for all your current and future members?  CU*Answers Web Services is launching a new product for you!  Using a robust toolkit of testing resources, our Web Quality Assurance Service will check your most visited web pages for accessibility, quality and performance, regulatory… Read more »

Apr 9, 2019

A Special Promotion for Active Member Processing through MOP

A Special Promotion for Active Member Processing through MOP

The Internet Retailer Support Center and Asterisk Intelligence are currently offering a joint promotion where new members who join the credit union through MOP (Membership Opening Process) will have their Active Member processing waived.  Currently, the Member Processing charge is accessed monthly per active member – however, between now and December 31st, 2019, these fees… Read more »

Apr 9, 2019