Submit An Idea

We take your ideas seriously

But we need you to, also. Submitting an idea form should not just be a whim you had while on the drive to work this morning. Making a change could affect everyone in the CU*Answers family. Some changes save you time, others drive your business. Make your case for why you need what you need.

View status for current projects

A way to start a dialogue

Remember the Idea Form is just that – communication of an idea. Like a suggestion box. It’s a method to ask for an enhancement or a new feature; maybe a new report.

What if you discover an issue that needs to be fixed? In that case, you want us to do more than consider an idea; you want the problem fixed. If you have an actual issue with how the software is working, report it to a CSR so a project sheet can be submitted if needed.

Reviewed by our CEO and design team

Remember that you are asking your CUSO to spend your and your colleagues’ money, so use the Idea Form to state your case. Address all aspects of the potential development: the level of importance, the effect it will have on all CU*Answers clients, the ripple effect on other systems, the improvements you expect and the benefits of the change.

Once you submit your Idea Form, you can expect a reply in about 6-8 weeks, at which point you will be asked to join in a back-and-forth dialogue with our team as we debate feasibility and techniques that might turn your idea into reality. Just remember that not all ideas can be adopted for development.

Fill out an Idea Form

To submit an Idea Form, log in to CU*BASE GOLD as usual. Click the “Network Links” button network links in the bottom-left corner of any screen or menu. Click on “Submit an Idea” then just follow the instructions. It’s easy!

Initiating a request for custom development

Sometimes your idea is more than just a suggestion, it’s a full-blown project, where your credit union is willing to pay for the custom development work to be prioritized and completed by our programming teams. Check out the Initiating a Special Project Request page for more details; we’d love to work with you on your custom project.

Developer's Help DeskBe sure to also check out the Developer’s Help Desk for more information about custom software development through our Design Studio process.

Visit the Developer’s Help Desk

Updated
July 12, 2019

A Follow-Up on Upcoming Statement Changes

A Follow-Up on Upcoming Statement Changes

ATTENTION STATEMENT PROCESSING CONTACT Earlier this week, your statement vendor was notified of changes to the flat file for regular, credit card and mortgage statements to accommodate a longer last name on member statements.  The notification also includes updated Statement Field Rules to suppress fee information from displaying on statements for closed-end loans.  Regulation Z… Read more »

Feb 12, 2019

The AB_19.02 Analytics Booth Release is Coming!

The AB_19.02 Analytics Booth Release is Coming!

New dashboards, Power Lines, and CU*BASE Integration  The Asterisk Intelligence Team is excited to present the AB_19.02 Analytics Booth Release, arriving to online client Analytics Booth subscribers on Monday, February 25! This release introduces the first of many in a line of web-view dashboards, Power Line integration from CU*BASE to Analytics Booth, and brand new… Read more »

Feb 11, 2019

Join Us for Asterisk Intelligence Week!

Join Us for Asterisk Intelligence Week!

Join the Asterisk Intelligence team for a week of in-person educational events, February 18-20 in Grand Rapids, MI!  Not able to join us in Grand Rapids?  Sign up for online webinar courses held on February 21!  These events are designed for credit union management, marketing staff, and database administrators. A few days of query training… Read more »

Feb 11, 2019

Video of the Week: Subscribing to eNotices and eAlerts in It’s Me 247 Online Banking

Video of the Week: Subscribing to eNotices and eAlerts in It’s Me 247 Online Banking

Need a quick way to show members how to subscribe to eNotices and eAlerts in It’s Me 247 Online Banking?  Refer them to this video, which has been viewed 349 times!  Find out why this video is so popular among members and check it out today! Play Video (NOTE: As always, before posting a video for… Read more »

Feb 11, 2019

Invest in Your People with the CU*Answers University Online Campus

Invest in Your People with the CU*Answers University Online Campus

Available to all CU*Answers clients, the FREE campus provides a wealth of knowledge through CU*BASE courses and training courses, as well as reporting tools, individual development plans for your employees, and tracking tools as employees build their knowledge. Learn More About Our Free Campus Or, if you are seeking a broader selection of options, take… Read more »

Feb 8, 2019

Take Advantage of Our Enhanced Online Imaging Solutions!

Take Advantage of Our Enhanced Online Imaging Solutions!

Ready to up your internet retailing game?  Want to carry out business with your remote members, regardless of where their busy lives might take them?  Looking to do more than our basic online imaging solution provides for?  Check out the greater flexibility provided by our Enhanced Online Imaging Solutions, as well as other solutions including:… Read more »

Feb 7, 2019