Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Owners View

Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »

Join Lender*VP for a Conversation on Skip-a-Pays!

Join Lender*VP for a Conversation on Skip-a-Pays!

Join the Lender*VP team for a deep dive into Skip-a-Pay!  See what other credit unions are doing, learn what’s working and what isn’t, and share ideas you have for Skip-a-Pay! What questions do you have about Skip-a-Pay?  This is the perfect opportunity to share these with the Lender*VP team and collaborate with your community –… Read more »

Mar 28, 2023

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager?

Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions.  Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay?  Add banners or ads on the home screen menu. Have an event… Read more »

Mar 27, 2023

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days

Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”.  This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »

Mar 27, 2023

Changes Coming to Virtual StrongBox – Only 5 Days Left! Make Your Selection Today

Changes Coming to Virtual StrongBox – Only 5 Days Left!  Make Your Selection Today

Effective April 1, 2023, CU*Answers will no longer participate in the funding of Virtual StrongBox (VSB) for the cuasterisk.com network.  We will continue to integrate and maintain our partnership with VSB and encourage credit unions to consider this solution as a more comprehensive way for members to upload and store their own documents.  In the… Read more »

Mar 27, 2023

Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming April 10 – 13!  Register for our most timely and relevant courses condensed into one week – each course is FREE to attend!   Monday, April 10 3:30 PM – 5:00 PM ET Data Warehouse Tools & Strategies Register for classroom session Register for web conference   Tuesday, April 11… Read more »

Mar 27, 2023

NACUSO Network Conference Attendees: We Welcome You to Visit the Innovation Center!

NACUSO Network Conference Attendees: We Welcome You to Visit the Innovation Center!

Will you be attending the 2023 NACUSO Network Conference next week?  We welcome you to stop by the Innovation Center while you are visiting the Las Vegas area! The Innovation Center continues to expand opportunities for national participation, challenge the paradigms of what a core data processing network can mean for financial institutions, and drive… Read more »

Mar 24, 2023