Asterisk Intelligence is excited to point out the analytical value of a recent enhancement to the member login history page in It’s Me 247. The 18.08 It’s Me 247 Release brought the ability for members to see more information in their Login History page – login source, whether desktop or mobile and what type of… Read more »
Adding a Payee in It’s Me 247 Bill Pay Need a quick way to show members how to add a payee in It’s Me 247 Bill Pay? Refer them to this video, which has been viewed 3,212 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Setting Up an eBill in It’s Me 247 Bill Pay Need a quick way to show members how to set up an eBill in It’s Me 247 Bill Pay? Refer them to this video, which has been viewed 4,401 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps… Read more »
Need to give members a quick overview on how they can enroll in eStatements through It’s Me 247 Online Banking? Refer them to this video, which has been viewed 299 times! Check out this video today! Play Video (NOTE: As always, before posting a video for members, be sure to view it to ensure features shown… Read more »
My Virtual StrongBox Need a quick way to show members all the great features of My Virtual StrongBox? Refer them to this video, which has been viewed 777 times! Find out why this video is so popular among members and check it out today! Play Video Want to customize this video with your credit union branding? Discover… Read more »
Effective Immediately, CU*Answers has discontinued the feature which previously allowed you to display member FICO credit scores in It’s Me 247 online banking. Look for a formal announcement regarding an alternative product, as well as additional information at our 2018 Leadership Conference in June! View the Full Announcement
In the coming weeks, the CU*Answers Web & Mobile Development Team will be making some improvements to the user experience for It’s Me 247 Online Banking. These updates are intended to make the experience more clean and mitigate any confusion or potential misdirection for members. Below is a list of the items that we will… Read more »
The deadline for the sunset of the online banking credit scores has been extended from March 15 to April 15, 2018! Effective April 15, 2018, CU*Answers will be discontinuing the feature which lets you display member credit scores in It’s Me 247 online banking. Introduced in the spring of 2015, this feature was designed to… Read more »
Need to give members a quick overview on how they can enroll in eStatements through It’s Me 247 Online Banking? Refer them to this new video! Play Video (NOTE: As always, before posting a video for members, be sure to view it to ensure features shown reflect those you have configured in online banking.) Check… Read more »
Are You Ready? If you haven’t yet made your widget changes, time is growing short; be sure to reach out and get on your web developer’s schedule before it’s too late! Remember that on March 11, all Direct Login Widget 1.0 versions will be discontinued. Read More About Your Next Step In the Kitchen Don’t… Read more »
Has your credit union purchased ITMs or other Self-Service Kiosks? Are you utilizing tablets as part of your member experience? Maybe you… Tell Us!
We are moving into our 2nd calendar year with MACO, credit unions will need to decide to prepay for a new set number of licenses, or if you would like to true-up at the end of the calendar year.
Visit the Internet Retailer Support Center online store to find out where you can shop, see what other credit unions are doing, customize your options, load your cart, and even pay instantly via a credit card! Take a look!
