Effective Immediately, CU*Answers has discontinued the feature which previously allowed you to display member FICO credit scores in It’s Me 247 online banking. Look for a formal announcement regarding an alternative product, as well as additional information at our 2018 Leadership Conference in June! View the Full Announcement
In the coming weeks, the CU*Answers Web & Mobile Development Team will be making some improvements to the user experience for It’s Me 247 Online Banking. These updates are intended to make the experience more clean and mitigate any confusion or potential misdirection for members. Below is a list of the items that we will… Read more »
The dealine for the sunset of the online banking credit scores has been extended from March 15 to April 15, 2018! Effective April 15, 2018, CU*Answers will be discontinuing the feature which lets you display member credit scores in It’s Me 247 online banking. Introduced in the spring of 2015, this feature was designed to… Read more »
Need to give members a quick overview on how they can enroll in eStatements through It’s Me 247 Online Banking? Refer them to this new video! Play Video (NOTE: As always, before posting a video for members, be sure to view it to ensure features shown reflect those you have configured in online banking.) Check… Read more »
Are You Ready? If you haven’t yet made your widget changes, time is growing short; be sure to reach out and get on your web developer’s schedule before it’s too late! Remember that on March 11, all Direct Login Widget 1.0 versions will be discontinued. Read More About Your Next Step In the Kitchen Don’t… Read more »
Need a quick way to show members how to subscribe to eNotices and eAlerts in It’s Me 247 Online Banking? Refer them to this new video! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Stay On Track for March 11 Have you contacted your web developer yet to schedule your widget updates? Don’t forget to reach out and get on their schedule before it’s too late! Remember that on March 11, all Direct Login Widget 1.0 versions will be discontinued. Read More About Your Next Step In the Kitchen… Read more »
Have you heard about the upcoming It’s Me 247 changes that will directly impact members? Are you planning to notify members of these changes? Let Xtend Help! Xtend is offering a marketing campaign at a discounted price for those who sign up before February 16th, 2018. Campaign includes: up to 3 emails, 1 It’s Me… Read more »
Setting Up an eBill in It’s Me 247 Bill Pay Need a quick way to show members how to set up an eBill in It’s Me 247 Bill Pay? Refer them to this video, which has been viewed 3,848 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps… Read more »
As previously announced, we are implementing changes in the 18.03 CU*BASE release that impact member experience on It’s Me 247 Online Banking in regards to widget changes and password length. In an effort to prepare members for the upcoming changes, on January 24 we will implement a warning message in online banking to alert members… Read more »
Whether it is our employees or our members, how can we inspire people to step up and save our organizations? Sometimes we believe we know better than our members, but we have an army of motivated, passionate, and active owners who show up every day to say “you will not take this away from me!”
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For 2018, CU*Answers Asterisk Intelligence is running two exciting contests with a total of four ways to win a prize. Each contest will run from April 15th through October 15th and winners will be announced by the end of October.
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For 2018, CU*Answers Imaging Solutions in partnership with My Virtual Strongbox and eDOC Innovations are running three exciting contests. Winners will be announced the first week of October 2018, but you can follow along on this page. Each month, the top 5 contestants will be updated below. Learn More
