Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days
Update to Request Center – Completed Custom Online Forms to be Deleted After 30 Days Starting Wednesday, March 29th, any/all custom online forms in Request Center will be automatically deleted 30 days after they are marked “Completed”. This automatic deletion of completed forms will become the retention policy moving forward. If your credit union wishes… Read more »
Changes Coming to Virtual StrongBox – Only 5 Days Left! Make Your Selection Today
Effective April 1, 2023, CU*Answers will no longer participate in the funding of Virtual StrongBox (VSB) for the cuasterisk.com network. We will continue to integrate and maintain our partnership with VSB and encourage credit unions to consider this solution as a more comprehensive way for members to upload and store their own documents. In the… Read more »
Get Registered for CU*Answers University Week!
CU*Answers University Week is coming April 10 – 13! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, April 10 3:30 PM – 5:00 PM ET Data Warehouse Tools & Strategies Register for classroom session Register for web conference Tuesday, April 11… Read more »
Take a Look at the CU*Answers University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Wednesday, April 5 4:30 PM – 5:00 PM ET How to Develop and Test your Business Continuity Plan Register for web… Read more »
NACUSO Network Conference Attendees: We Welcome You to Visit the Innovation Center!
Will you be attending the 2023 NACUSO Network Conference next week? We welcome you to stop by the Innovation Center while you are visiting the Las Vegas area! The Innovation Center continues to expand opportunities for national participation, challenge the paradigms of what a core data processing network can mean for financial institutions, and drive… Read more »
Mobile 6 is Now Available!
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
File Updates Arriving this Weekend for All Online and Site-Four Credit Unions
ATTENTION ONLINE AND SITE-FOUR CREDIT UNIONS In an effort to allow more credit unions to participate in our beta tests, we are implementing applicable table changes to all credit unions during our upcoming beta release. Even if your credit union is not participating in this beta period, you will still receive table changes on Sunday,… Read more »
Save the Date for the 8th Annual Conversations on Compliance Event!
Join us for the 8th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 17th, from 9:00 AM to 3:30 PM ET. The morning will consist of presentations by: Jim Vilker, VP of Professional Services at CU*Answers… Read more »
Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!
AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers. In this edition of AnswerBook Digest, we’re placing a spotlight on the following: How can I view Remote Deposit Capture (RDC) check images in the archive? Can my credit union store them in color? Check out this NEW topic… Read more »
The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!
The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on Online Membership Opening (MOP) – learn from other credit unions on what works and what doesn’t when it comes to online membership opening. We will detail how your credit union can onboard these… Read more »