Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
The CU*Answers Store Celebrates Five Years of Servicing our Credit Unions!
In March 2017, CU*Answers launched a project to streamline CUSO services throughout the cuasterisk.com network. Over the course of the following five years, our online retailing presence blossomed from an initial 123 products to over 1,400. Working together, our teams and your credit union have processed over 11,000 orders, selling a total of nearly 20,000… Read more »
Two for Tuesday with CEO Geoff Johnson – 03/15/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Loan Quoter Extras
Loan Quoter Extras Need a quick way to show your staff how they can access helpful features included with the loan quoter tool? Refer them to this video, which has been viewed 4,033 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Engage with your Peers at the 2022 Xtend Shared Branching Roundtable!
Share your ideas and join the discussion at our upcoming Shared Branching Roundtable! This is a chance for you to engage with your peers and discuss any questions or concerns you might have about Xtend Shared Branching. The Xtend Shared Branching Network is unique in that it is fully governed by your peers. This latest… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Need to Clean Up Your AnswerBook Contacts?
Has your credit union recently reviewed your current users in AnswerBook? Has your credit union ensured all contact information is up-to-date? To obtain a list of your current users in AnswerBook, click below and submit a request to our CSR team today. Click Here to Get Started Looking to give new users an overview of… Read more »
Get to Know the Integrated Technologies Team – Meet Lora O’Connor
Let me introduce myself: my name is Lora O’Connor and I am the Assistant Manager of the Custom Services Development Team. I have been with our organization for almost 32 years and started when CU*Answers was known as WESCO – not too many of us O.G.s left! I have worked on everything from conversions to… Read more »
Learn How You can Participate in the Post-Release Validation Process
Post-Release Validation (PRV) engages credit unions to participate in the validation process for software changes that are released to the network – for both major releases and as-needed projects. PRV keeps communication channels open between CU*Answers and our credit unions, encouraging participation in the verification process – this includes live environments, as we can verify… Read more »
Have You Taken Advantage of the New Scorecard Service Levels?
Asterisk Intelligence’s most popular Scorecards just got even better! Scorecards offer enhanced insights into specific areas of operations, such as your credit card portfolio, call center activity, and loan portfolio – each affordably packaged into easily consumable formats and packed full of operational insights. You’ve asked, and we’ve listened! By popular demand, we have built… Read more »
How can Analytics Booth Strengthen Your Current Lending Initiatives?
Your credit union processes transactions every minute, every hour, every day – thousands of pieces of data are getting generated, collected and stored. With Analytics Booth, you can track and trend your credit union’s data and have it delivered wherever and whenever you want it! Join the Analytics Booth Executive Management series and learn how… Read more »