Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
A Note from SettleMINT: Price Increase for Payveris Products and Services Beginning 7/1/22
Attention Payveris Bill Pay Credit Unions We have recently been notified that, effective July 1st, 2022, Payveris will be implementing a 3% increase on all of their products and services. Linked here is a document which details the updated pricing for both Online and Self-Processing credit unions. These price increases will be reflected starting with… Read more »
A Note from Network Services: Extended Lead Times on Hardware Orders
Extended hardware lead times are affecting nearly all hardware orders. Do not delay ordering equipment for your network projects. CU*Answers Network Services is advising clients to not delay placing equipment orders for their upcoming projects. Vendors and manufacturers are experiencing extreme supply chain delays and volatility across all product categories that are pushing delivery times… Read more »
5300 Call Report: 1st Quarter Update
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q122 Call Report any time after April 1, but be… Read more »
Video of the Week: Using the Rate Inquiry Tool to View Share Dividend Rates
Using the Rate Inquiry Tool to View Share Dividend Rates Need a quick way to show your staff how they can use the Rate Inquiry tool to find the latest dividend rates for share products? Refer them to this video, which has been viewed 2,431 times! Play Video Check out our entire collection of video… Read more »
Get Registered for CU*Answers University Week!
CU*Answers University Week is coming April 11 – April 14! Register for our most timely and relevant courses condensed into one week – each course is FREE to attend! Monday, April 11 3:30 PM – 5:00 PM ET Report Builder 1: Working with Computer-Stored Data for Reports and Inquiries Register for classroom session Register… Read more »
Take a Look at the CU*Answers University Courses for April!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in April! Tuesday, April 5 9:30 AM – 10:30 AM ET Internal Controls Best Practices Register for web conference Wednesday, April 6… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in April! Between Monday, April 25th and Wednesday, April 27th, we will be hosting on-site training. Then, on Thursday, April 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
Asterisk Intelligence Presents: Custom Queries and Training Opportunities
Did you know? The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union! These query results will be provided as a database file in your QUERYxx CU*BASE library. Training is also available upon request, so that you can run the query on your own in… Read more »
Imaging Due Diligence: Can You View Reports and Statements on Your CDs/DVDs from 2003 – 2013?
Are you able to view the statement or report information stored on your credit union’s CDs or DVDs from 2003 to 2013? Don’t know? Then now is the perfect time to start auditing your important records and making sure that your credit union will be able to produce the data that you state you have…. Read more »
Have You Taken Advantage of the New Scorecard Service Levels?
Asterisk Intelligence’s most popular Scorecards just got even better! Scorecards offer enhanced insights into specific areas of operations, such as your credit card portfolio, call center activity, and loan portfolio – each affordably packaged into easily consumable formats and packed full of operational insights. You’ve asked, and we’ve listened! By popular demand, we have built… Read more »