Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Make a Data Warehouse Part of Your Strategic Business Plan!
A data warehouse is a storage unit for containing otherwise disconnected or unavailable data in a common space for teams to use for pursuing data-driven decisions. The power of a data warehouse is the analysis potential it unlocks. Join Annalyn Hawkes, Business Intelligence Analyst with Asterisk Intelligence for an exploration of what a data warehouse… Read more »
Today’s Quick Tip for Managing Your Data Warehouse: Create Rules for Uploading & Share These Internally
We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse. Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s Tip: create rules for uploading and… Read more »
Look Forward to AI*Engaged, Arriving in April!
Launching in April 2022, AI*Engaged is a brand new software application dedicated to the management of your Asterisk Intelligence Data Warehouse. AI*Engaged packages the tools for working with your warehouse into a simple workbench and expands beyond the sole concept of data storage to include built-in analysis tools designed to quickly find and draw useful… Read more »
Two for Tuesday with CEO Geoff Johnson – 03/22/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Using the Rate Estimator Tool
Using the Rate Estimator Tool The Rate Estimator tool can be used to help estimate an individual’s current loan rate at their financial institution, allowing you to offer them a better rate at your credit union. Need a quick way to show staff how they can use the Rate Estimator tool? Refer them to this… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in April! Between Monday, April 25th and Wednesday, April 27th, we will be hosting on-site training. Then, on Thursday, April 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
Do You Have a New Teller or Member Service Representative?
Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative. This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD. We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »
Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
Meet AdvantageCIO: Cooperative Resources for Strengthening Your Cyber Resilience
Cybersecurity is a leading concern for CEOs and technology teams responsible for safeguarding sensitive member data. The landscape of the financial services industry is constantly changing, and new threats are emerging that can lead to the potential disruption of business operations, harm to your credit union’s reputation, and financial risk. Join AdvantageCIO’s senior consultants as… Read more »
Join AuditLink on March 29th to Learn About our Cooperative Approach to Vendor Management
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, March… Read more »