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CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
[The Pulse] HA Rollover Results Now Available
HA Rollover Results Now Available HA Rollover: February 6 – 13 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed February 6th to 13th for the CU*BASE core processing environment. In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »
Join Us for a Discussion on the Future of NSF/ANR Fees
You may have seen recent headlines on national banks announcing complete overhauls to their NSF/ANR Fee programs. If you’ve been wondering what the future of these fees will be from a credit union perspective, we invite you to join our upcoming web conference. A panel of hosts including Keegan Daniel (VP of Professional Services with… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Today’s Quick Tip for Managing Your Data Warehouse: Know What “Access” Means
We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse. Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s tip: know what “access” means (refer… Read more »
Collections Roundtable Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Join Us for a Roundtable Recap! Attend the Roundtable Recap to hear about hot topics that were discussed at the most recent Collections Roundtable on February 15th. Use the link below to register! Tuesday, March 8 2:00 PM – 3:00 PM ET Join the Webinar
Join Us for a FREE Education Express Webinar!
Thursday, March 3 3:30 PM – 4:00 PM ET This Month’s Focus Year-End Reminders for 2021 Join us for a review of year-end reminders for 2021. During this session, we will discuss the following topics: The deadline for final adjustments to Tax Files Final verification of Coverdell contribution (5498-ESA) data in IRA and HSA Balance… Read more »
Check Out the Many New Features Available in Mobile 5.0!
Check Out the Many New Features Available in Mobile 5.0! Mobile 5.0 is our biggest mobile app update! If you are currently using an older version of the Mobile App, we invite you check out several new features in Mobile 5.0 including: Master Navigation, helping your members get to the features they want as well… Read more »
The 22.05 CU*BASE Release Beta Pool Application Period is Now Open!
Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 22.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »
Help Us Shape the Future of Xpress Teller – Join Us for a Roundtable Discussion
Xpress Teller is the new, separate teller processing platform to CU*BASE, designed to be highly configurable and streamline the teller experience. Next month, we will be hosting a roundtable where we will discuss teller processing tools, internal procedures and CU*BASE processes. Additionally, we will provide a demonstration of current Xpress Teller features and will discuss… Read more »
Today’s Quick Tip for Managing Your Data Warehouse: Create Rules for Uploading & Share These Internally
We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse. Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s Tip: create rules for uploading and… Read more »