Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Data Warehousing Opens Doors for Data Analysis
The Asterisk Intelligence Data Warehouse is a digital storage unit. It is a space to hold the data sets made available only to those who have the space to handle them. Credit unions who establish a data warehouse can pursue new and disconnected data from other systems, and keep core system data longer if they… Read more »
Look Forward to AI*Engaged, Arriving in April!
Launching in April 2022, AI*Engaged is a brand new software application dedicated to the management of your Asterisk Intelligence Data Warehouse. AI*Engaged packages the tools for working with your warehouse into a simple workbench and expands beyond the sole concept of data storage to include built-in analysis tools designed to quickly find and draw useful… Read more »
Xtend Network News Update
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective March 1st, 2022, Parkside Credit Union will no longer be part of the Xtend Shared Branching Network. Please visit the Xtend Online Search portal to find a Shared Branch near you!
Two for Tuesday with CEO Geoff Johnson – 03/08/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
We Need You to Complete a Survey – We’re Sunsetting 247 Lender and Moving to the FUEL Decision Model
THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. According to our records, your credit union is configured to use the 247 Lender decision model via Zoot and Portfolio Defense. As previously announced, we will be sunsetting this decision model. If you still want to use a decision model, we’d like to move… Read more »
Video of the Week: Loan Quoter Basics
Loan Quoter Basics Need a quick way to show your staff how they can use the loan quoter tool to provide members with loan payment estimates? Refer them to this video, which has been viewed 4,643 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Engage with your Peers at the 2022 Xtend Shared Branching Roundtable!
Share your ideas and join the discussion at our upcoming Shared Branching Roundtable! This is a chance for you to engage with your peers and discuss any questions or concerns you might have about Xtend Shared Branching. The Xtend Shared Branching Network is unique in that it is fully governed by your peers. This latest… Read more »
Last Call to Register: Conversations on Compliance – Coming Soon to Las Vegas, NV
Join Jim Vilker, NCCO/CAMS, VP of Professional Services with AuditLink and Marvin Johnson, NCCO/CAMS/CFE, Manager of AuditLink, for a day of compliance and auditing best practices, as well as an opportunity to interact with your peers. This event will be held on Tuesday, March 22nd at the Innovation Center, located at 6725 Via Austi Parkway,… Read more »
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »
How Do I Sign Up My Staff to Receive Client News and Alert Emails?
Do you have new or existing employees who would like to begin receiving communications from CU*Answers? Below is a helpful guide to the emails that CU*Answers regularly sends out. Client News and Alerts – what is the difference? Client News emails are fully-designed emails that include a banner image and body text. Client News emails… Read more »