Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Leadership 2023 Recap: Instant Issue Cards
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from SettleMINT EFT! SettleMINT EFT is implementing a new way to perform instant issue cards! A new API process has been created which allows clients to… Read more »
CU*Answers Board of Directors Accepting Applications for Associate Board Member Positions
ATTENTION CEOS OF CU*ANSWERS OWNER CREDIT UNIONS The lifeblood of any cooperative is the active owner. Cooperatives rely on owners who are active not just as consumers of the cooperative’s products and services, but also as owners with a passion for ensuring the cooperative is the type of organization they want to own. As such,… Read more »
In Case You Missed It – Early July 2023
Take a look back at some important topics from the first half of July 2023: Join Lender*VP for a Conversation on the FUEL Decision Model! It’s Me 247 Layout 2 Presents New Widget and Branding Options! Vehicle Valuation Price Increase Arriving in October Join Us for a FREE Education Express Webinar! Strategic Shorts: Favorite Trends… Read more »
Best Practices for Your Email Upkeep: Configuration of ‘From’ Email Addresses
Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication. We have prepared AnswerBook topics which provide greater detail on these changes. It is critical that any credit union email addresses set up as… Read more »
Leadership 2023 Recap: Highlights from the 23.06 Analytics Booth Release
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic is the 23.06 Analytics Booth Release, which was deployed on June 25th. This latest Analytics Booth Release featured: A revamped Trends homepage, with a more data-driven look… Read more »
Create and Maintain Your Own MOP Sites with MOP Manager
Have you heard about MOP Manager? This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »
Check Out These Helpful Resources for Completing the 5300 Call Report in CU*BASE
Do you have new staff who will be assisting with the quarterly 5300 Call Report or current staff who could use a refresher on these tasks? Below are several great resources that you can share with your team! Click here for a list of AnswerBook topics relating to 5300 Call Reports. Learn more about quarterly… Read more »
Best Practices for Your Email Upkeep – Resources and Recommendations Coming Soon
Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication. We have prepared AnswerBook topics which provide greater detail on these changes – look for these emails to be delivered to your inbox soon…. Read more »
Leadership 2023 Recap: CU*Forms Makes Creating and Signing Forms Easier than Ever!
If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered! Today’s hot topic comes from the Imaging Solutions team! Creating general membership forms and getting them signed is easier than ever with CU*Forms! CU*Forms is a web application that allows… Read more »
Conversations On Education: Exercises for Success – Xpress Teller
Join us for a conversation on Education! Designed especially for credit union education coordinators and trainers, this group discusses topics such as how to set up an education plan and calendar, best practice techniques for training new employees and keeping existing employee skills up to date, and how to take advantage of all the resources… Read more »