Client News

Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.

CU*Answers University

One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.

Documentation

Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.

Cybersecurity Resources

Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand.  As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »

Owners View

Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »

We Need You to Complete a Survey – We’re Sunsetting 247 Lender and Moving to the FUEL Decision Model

We Need You to Complete a Survey – We’re Sunsetting 247 Lender and Moving to the FUEL Decision Model

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. According to our records, your credit union is configured to use the 247 Lender decision model via Zoot and Portfolio Defense.  As previously announced, we will be sunsetting this decision model.  If you still want to use a decision model, we’d like to move… Read more »

Mar 7, 2022

Engage with your Peers at the 2022 Xtend Shared Branching Roundtable!

Engage with your Peers at the 2022 Xtend Shared Branching Roundtable!

Share your ideas and join the discussion at our upcoming Shared Branching Roundtable!  This is a chance for you to engage with your peers and discuss any questions or concerns you might have about Xtend Shared Branching.  The Xtend Shared Branching Network is unique in that it is fully governed by your peers. This latest… Read more »

Mar 7, 2022

Last Call to Register: Conversations on Compliance – Coming Soon to Las Vegas, NV

Last Call to Register: Conversations on Compliance – Coming Soon to Las Vegas, NV

Join Jim Vilker, NCCO/CAMS, VP of Professional Services with AuditLink and Marvin Johnson, NCCO/CAMS/CFE, Manager of AuditLink, for a day of compliance and auditing best practices, as well as an opportunity to interact with your peers.  This event will be held on Tuesday, March 22nd at the Innovation Center, located at 6725 Via Austi Parkway,… Read more »

Mar 7, 2022

February Owner’s View Monthly Recap

February Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the February 2022 edition of the Owner’s View Monthly Recap! February 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Apr 5, 2022

Take Advantage of Analytics Booth – 90 Days FREE for New Users!

Take Advantage of Analytics Booth – 90 Days FREE for New Users!

We’re excited to offer a 90-day FREE trial of Analytics Booth for new users! With Analytics Booth, your credit union’s vitals are at your fingertips – track hundreds of data points across Balance, Member and Transaction data categories!  Customize alerts to be notified of key metrics and glean data from our 12 available dashboards.  Free… Read more »

Mar 3, 2022

There’s Still Time to Join the 22.05 CU*BASE Release Beta Pool!

There’s Still Time to Join the 22.05 CU*BASE Release Beta Pool!

Earn a $3,000 CollabRebate for testing new CU*BASE tools and features coming with the 22.05 release! Learn more about enhancements coming in the May release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward. To join the Beta Pool, submit your Beta Pool enrollment form… Read more »

Mar 3, 2022