Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Take a Look at the CU*Answers University Courses for May!
Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in May! Tuesday, May 3 10:30 AM – 11:30 AM ET Using CU*BASE tools for Bank Secrecy Act (BSA) Compliance Register for web… Read more »
Reminder: Review Important Information Regarding Your 1st Quarter Call Report
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 1st Quarter Update Before you start working on your 1st quarter Call Report in CU*BASE, be sure to check out the changes made since last quarter. Don’t forget – as of April 1st, you can start working on your Q122 Call Report at any time, as… Read more »
Mobile 6 is Now Available!
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
Reminder: Partnership Changes Coming to Managed Technology Services
THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community. Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »
Optics Data Zooms in on Member Engagement, Click-by-Click
With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization. Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Xtend Network News Update
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective April 19th, 2022, Belle River Community Credit Union has ended their partnership with the Xtend Shared Branching Network. Please visit the Xtend Online Search portal to find a Shared Branch near you!
Two for Tuesday with CEO Geoff Johnson – 04/19/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Quoting a Loan Payoff Balance
Quoting a Loan Payoff Balance Need a quick way to show your staff how they can use CU*BASE to quote a loan payoff balance for a member? Refer them to this video, which has been viewed 2,540 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Announcing the Data Fact Q1 Contest Winner!
Throughout Q1 2022, the Asterisk Intelligence team sent a total of 116 Data Fact emails to our credit union partners. Data Facts are designed to raise awareness of CU*BASE tools, strategies, and tactics which can be used to analyze your credit union operations, identify areas of opportunity, and offer tactics for taking action and DRIVING… Read more »