Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Round out Leadership Week with a Golf Outing!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2022 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 16 8:30 AM ET… Read more »
Two for Tuesday with CEO Geoff Johnson – 04/26/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
CU*BASE Release 22.05 is Arriving Soon!
CU*BASE Release 22.05 Online and Site Four Release Date is May 15 Self-Processor Release Date is May 22 Documents 22.05 Release Summary 22.05 New and Updated Tool Summary 22.05 Database Changes Summary Training Attend a Release Review Webinar Following the release, if someone logs into a workstation that is not at the proper version of… Read more »
Video of the Week: Exploring the Loan Queue
Exploring the Loan Queue Need a quick way to show your staff how they can access features available in the loan queue? Refer them to this video, which has been viewed 1,441 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Get to Know the Innovation Center Team – Meet Nick Hawkins
Allow me to introduce myself: my name is Nick Hawkins and I am an Account Executive on the Lender*VP team. I started working for the Xtend Call Center in 2013. Then I became a Client Services Representative for CU*Answers, gaining valuable knowledge of CU*BASE software and network partners while assisting clients. In 2015, I took… Read more »
Join us for the 2022 CU*Answers Leadership Conference
Register for the 2022 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves on our next adventure. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week… Read more »
Join Us for CU*BASE 22.05 Release Training!
CU*BASE 22.05 is coming soon – join one of our upcoming release training sessions! The 22.05 release of CU*BASE will be arriving on May 15th for Online and Site-Four clients, and on May 22nd for Self-Processing credit unions. CU*Answers will be hosting two separate training sessions for the upcoming release on the following dates: Thursday,… Read more »
Get to Know the Integrated Technologies Team – Meet Brenda Brown
Let me introduce myself: my name is Brenda Brown and I am a Programmer/Analyst on the Custom Services Development Team. I have been with CU*Answers for 16 years and first joined the company as part of the Quality Control Team. After 10 years in QC, I moved to the Custom Services Development Team, first as… Read more »
Have You Heard About CU Info?
Have You Heard About CU Info? CU Info allows you to dynamically update your credit union’s information across CU*Publisher products like your Membership Opening sites (MAP/MOP), Mobile 6.0 and the upcoming Biz Mobile 1.0 and Micro Apps. What Info Can I Manage? In addition to managing the members of your CU*Publisher team, you can edit… Read more »