Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Two for Tuesday with CEO Geoff Johnson – 05/31/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Let Us Know Who is New to Your Staff – Submit a Fresh Profile Today!
Have any employees recently joined or left your credit union? Have any employees changed roles? Help us stay up-to-date – submit a survey through the CU*Answers website. Click the button below to get started! Click Here to Submit Your Profile Benefits that this presents for both your credit union and CU*Answers: Establish common procedures and… Read more »
Asterisk Intelligence Presents: Custom Queries and Training Opportunities
Did you know? The Asterisk Intelligence team can help build a query for custom reports or data mining insights for your credit union! These query results will be provided as a database file in your QUERYxx CU*BASE library. Training is also available upon request, so that you can run the query on your own in… Read more »
Highlight Your Credit Union’s Latest Promotions with Mobile Manager
Highlight Your Credit Union’s Latest Promotions with Mobile Manager Want to engage your younger members with enhanced marketing banners that you can upload on the go? Look no further than Mobile Manager, powered by CU*Publisher. Mobile Manager allows you to instantaneously add new content to your mobile app to inform members of great promotions that… Read more »
Xtend Network News Update
ATTENTION XTEND SHARED BRANCHING PARTNERS An Update from the Xtend Shared Branching Network Effective May 16th, 2022, Western Districts Members Credit Union has merged with West Michigan Credit Union. All Xtend Shared Branching settlements currently sitting in GL 999.01 should be moved to West Michigan Credit Union GL 999.75. Please make sure all settlement entries are… Read more »
Don’t Miss Out – Join Us for the 2022 Leadership Golf Outing!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2022 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 16 8:30 AM ET… Read more »
MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!
MOP 2.0 includes the following updates for your credit union: New updated look/feel of your credit union MOP site, including a new background header image that your credit union can include while a member is applying. State filtering – your credit union can now limit what states members are opening their memberships through MOP. eSign… Read more »
Two for Tuesday with CEO Geoff Johnson – 05/24/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Optics Data Zooms in on Member Engagement, Click-by-Click
With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization. Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »
Video of the Week: Editing a Loan Request
Editing a Loan Request Need a quick way to show your staff how they can edit a loan request in CU*BASE? Refer them to this video, which has been viewed 1,615 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!