We’re excited to share 6 NEW how-to videos on multiple authentication convenience options for It’s Me 247 mobile banking! These videos detail enrollment, unenrollment and login options for credit union members who wish to use PIN or face authentication for mobile banking. Take a look at the topics below! PIN Authentication Enroll PIN Authentication Log… Read more »
Take a look back at some important topics from the second half of June 2022: SSAE-18 SOC 1 Report Now Available Have You Taken Advantage of these Features in Mobile Manager? Need to Update Your Contacts for CU*Publisher or Mobile App Notifications? Register for Asterisk Intelligence Week at CU*Answers MOP (Membership Opening Process) 2.0 is… Read more »
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS 5300 Call Report: 2nd Quarter Update Before you start working on your 2nd quarter Call Report in CU*BASE, be sure to check out the changes we’ve made since last quarter. Don’t forget – you can start working on your Q222 Call Report any time after July 1, but be sure… Read more »
With data collection for Online Banking Optics and Phone Optics, your credit union can have a more detailed analysis of your member base and the ways they are engaging with your organization. Best of all, these data collection options are FREE to activate for Data Warehouse users! Online Banking Optics Data Collection With Online Banking… Read more »
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
Whether members are planning home improvement projects or have travel plans for the summer, remember that fraudsters don’t take a holiday and may attempt to take advantage of increased member activity. Don’t let your financial institution or your members fall victim to fraud attempts! We have many video resources available for review, which can help… Read more »
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Join the Asterisk Intelligence team for several educational events! Between Monday, July 25th and Wednesday, July 27th, we will be hosting on-site training. Then, on Thursday, July 28th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses will focus… Read more »
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »
FUEL Decision Model with preconfigured templates and annual tune up!
Missed the Event?
It’s a wrap and we’re back at basecamp. Check out the digital handouts and photos from the event.
Very cool to see Geoff outside and changing it up from the regular office backdrop.