Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
The People Behind the Brands – Meet Asterisk Intelligence
Asterisk Intelligence supports three brands within CU*Answers – our core CU*BASE software, the new AI*Engaged data warehouse management tool, and Analytics Booth. Introduced in 2015, Analytics Booth is an easy-to-access toolset that provides senior managers at credit unions with data analysis on the credit union’s activity. This toolset includes alerts that can notify credit union… Read more »
Join us for the 2022 CU*Answers Leadership Conference
Register for the 2022 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves on our next adventure. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week… Read more »
Changes for Your Operations Team Coming with CU*BASE 22.05 – Join the Webinar for a Detailed Look!
ATTENTION SELF PROCESSING CREDIT UNION OPERATIONS AND LEADERSHIP TEAMS Big changes are coming for your Operations team with the 22.05 release! Join us on either April 19 or April 27 to find out what’s coming and what you should do now to get ready. What’s changing? In 2017 (yes, it’s been that long already!) we… Read more »
Meet the Analyst: Deriving Data Insights to Help Your Business Strategy
In order to become a more data-driven organization, you need a person or a team that ensures quality information can be used in a meaningful way throughout your entire business. Meet the Analyst is your human resource for managing a range of data-driven functions, including overseeing data management, creating data strategies and improving data quality…. Read more »
Video Now Available: Managing Courtesy Pay, Overdraft and NSF Programs Within CU*BASE
You may have seen recent headlines on national banks announcing complete overhauls to their NSF/ANR Fee programs. If you’ve been wondering what the future of these fees will be from a credit union perspective, we invite you to check out a recording of our recent webinar. A panel of hosts including Keegan Daniel (VP of… Read more »
The People Behind the Brands – Meet Imaging Solutions
Imaging Solutions helps credit unions archive their data and work with members remotely, with support options for desktop and mobile devices. Imaging Solutions provides the ability to view statements and reports through CU*Spy and It’s Me 247 online banking, with iDOC allowing users to save receipts, loan forms, member forms and more. Today we’re placing… Read more »
Join AuditLink on April 26th to Learn About our Cooperative Approach to Vendor Management
This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms. This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, April… Read more »
Take Advantage of Analytics Booth – 90 Days FREE for New Users!
We’re excited to offer a 90-day FREE trial of Analytics Booth for new users! With Analytics Booth, your credit union’s vitals are at your fingertips – track hundreds of data points across Balance, Member and Transaction data categories! Customize alerts to be notified of key metrics and glean data from our 12 available dashboards. Free… Read more »
Reminder: Automated Reports and Queries
The Automated Reports and Queries feature makes it fast and easy to run monthly reports, but remember: it’s not a “set it and forget it” kind of thing. Reports do run automatically but it’s still important to check the “All Reports” tab in CU*Spy to make sure they were produced as configured (and that someone… Read more »