Get to Know the Innovation Center Team – Meet Nick Hawkins

Allow me to introduce myself: my name is Nick Hawkins and I am an Account Executive on the Lender*VP team.

I started working for the Xtend Call Center in 2013.  Then I became a Client Services Representative for CU*Answers, gaining valuable knowledge of CU*BASE software and network partners while assisting clients.  In 2015, I took on a more specialized role on the Lender*VP team, coordinating custom forms programming projects.  This involves consultation and execution of lending and operational document strategies for our clients.  I still assist with document solutions but my role has expanded into general lending support, training, servicing loan protection programs, and onboarding for a variety of lending products and services.

In November 2020, my wife and I welcomed our firstborn child.  The following month, we drove from Grand Rapids, MI to Las Vegas, NV to help open the Las Vegas Innovation Center.  Combining the milestones of parenthood with the excitement of exploring a fun new place to live has been a truly special experience.  There really is something for everyone here.  The year-round pleasant weather and 360 degrees of mountain-lined horizon helps too!

I’m very excited to be a part of the Innovation Center team!  If you have any questions, feel free to reach out to me via email at: nick.hawkins@cuanswers.com.

Join us for a Conversation on Analytics Booth

Join us for a Conversation on Analytics Booth

Join us for a conversation on Analytics Booth! You will hear how credit union executives and managers can utilize the Alerts feature to maintain a better grasp of their business and avoid uncomfortable surprises in their operations. This Conversations on Analytics Booth session will also be a time to participate in platform enhancement discussions.  Share your… Read more »

Apr 19, 2024

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for our upcoming Conversation On Loan Application Withdrawals!  Come share with us how your credit union currently handles withdrawn loan applications, and help us brainstorm what possible enhancements we can make in the future! Wednesday, April 24th 3:00 PM – 4:00 PM ET Register Today Want to stay connected on all our upcoming… Read more »

Apr 19, 2024

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for our upcoming Conversation On Loan Application Withdrawals!  Come share with us how your credit union currently handles withdrawn loan applications, and help us brainstorm what possible enhancements we can make in the future! Wednesday, April 24th 3:00 PM – 4:00 PM ET Register Today Want to stay connected on all our upcoming… Read more »

Apr 18, 2024

Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0

Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0

Designed for your business members, BizLink 247 Mobile App 7.0 introduces widgets for faster access to account summary, card and loan payment information.  BizLink 247 Mobile App 7.0 also introduces MACO and RDC to your business members, located in their business mobile app.  All of these can branded and managed by your credit union via… Read more »

Apr 18, 2024

Create and Maintain Your Own MOP Sites with MOP Manager

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager?  This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

Apr 18, 2024

Arriving 4/23: Modification to Monthly Renewable Credit Disability Premium Calculation

Arriving 4/23: Modification to Monthly Renewable Credit Disability Premium Calculation

You are receiving this email because your credit union was recently contacted and asked to update your Monthly Renewable Credit Disability Premium Calculation via Tool #465.  The reason for the update to that configuration is due to Project #60479: Modification to Monthly Renewable Credit Disability Premium Calculation, which will be deployed on Tuesday, April 23rd,… Read more »

Apr 18, 2024

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for a Conversation on Loan Application Withdrawals!

Join Lender*VP for our upcoming Conversation On Loan Application Withdrawals!  Come share with us how your credit union currently handles withdrawn loan applications, and help us brainstorm what possible enhancements we can make in the future! Wednesday, April 24th 3:00 PM – 4:00 PM ET Register Today Want to stay connected on all our upcoming… Read more »

Apr 17, 2024