Let Us Know Who is New to Your Staff – Submit a Fresh Profile Today!

Does your credit union have a new Statement Coordinator?  A statement coordinator is responsible for updating the monthly/quarterly statement messages and insert instructions through CU*BASE.  This person also assumes responsibility for coordinating statement audits between CU*Answers and your statement vendor.  Be sure to check out who is named as your Statement Coordinator in CU*BASE Tool #1008.

Click Here to Submit Your Profile

Being “in the know” is key in today’s market.  That’s why CU*Answers is asking each credit union in our network to use CU*BASE Tool #1008, to provide us with current information for your leadership and emerging leaders.  While you are reviewing your Statement Coordinator, why not use the opportunity to audit and update your staff profile?  CU*Answers makes it easy!

  1. Download the Defining Roles in Your CU*BASE Staff Profile PDF.
  2. Pencil in the people who should be assigned to each role.
  3. Use the button above to submit your profile.

Once your profile is complete, an AnswerBook ticket is generated.  CU*Answers Client Services then updates CU*BASE and completes the process.  Updating your staff profile is easy and keeps you connected with owners at the right times for the right reasons!

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base.  The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement.  These patterns need to be configured specific to your credit union, as each credit union has… Read more »

Apr 12, 2024

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

Seamlessly integrated into your digital banking platform, InvestiFi empowers members with the freedom to buy, sell and hold investments.  With InvestiFi, your credit union can help members build a financially secure future while keeping their membership and assets within your financial institution. CU*Answers and InvestiFi will be hosting a series of webinars on the dates… Read more »

Apr 12, 2024

Join AuditLink on April 23rd to Learn About our Cooperative Approach to Vendor Management

Join AuditLink on April 23rd to Learn About our Cooperative Approach to Vendor Management

This informative 30-minute session will introduce participants to AuditLink and our Vendor and Contract Management platforms.  This session will also feature a discussion on the importance of cooperative platform management and will help participants plug into key resources within our network as they relate to vendor management, auditing and compliance. Join us on Tuesday, April… Read more »

Apr 11, 2024

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 – Designed for the Unique Needs of Business Members

BizLink 247 is designed for the special needs of business members.  Alongside its companion PIB MLO, BizLink 247 allows business owners to have separate logins and individual permissions for each employee – these permissions can be granted either through CU*BASE (via a credit union employee) or PIB MLO (by the business owner/administrator). Once your order… Read more »

Apr 10, 2024

AuditLink Invites You to Join a Conversation on Fraud!

AuditLink Invites You to Join a Conversation on Fraud!

Is fraud prevention a part of your organization’s ongoing conversation regarding your mission, your vision and your goals?  Does your staff know the risks they are most likely to face or common traits of fraudsters? Join AuditLink for an open forum discussion on fraud prevention, fraud detection, emerging risks, current issues, best practices and more. … Read more »

Apr 10, 2024

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

Seamlessly integrated into your digital banking platform, InvestiFi empowers members with the freedom to buy, sell and hold investments.  With InvestiFi, your credit union can help members build a financially secure future while keeping their membership and assets within your financial institution. CU*Answers and InvestiFi will be hosting a series of webinars on the dates… Read more »

Apr 10, 2024