Join CU*Answers and Glia to Learn About Our Latest Integration!

Join CU*Answers and Glia to Learn About Our Latest Integration!

We’re excited to announce the new Glia integration, available to CU*Answers clients! The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture, helping to eliminate data silos, dropped context, as well as frustration for members and representatives. Join our upcoming webinar to learn all about this integration, which gives… Read more »

Jul 16, 2024

Join CU*Answers and Glia to Learn About Our Latest Integration!

Join CU*Answers and Glia to Learn About Our Latest Integration!

We’re excited to announce the new Glia integration, available to CU*Answers clients! The Glia Interaction Platform unifies voice, digital customer service, and AI with a unique ChannelLess™ architecture, helping to eliminate data silos, dropped context, as well as frustration for members and representatives. Join our upcoming webinar to learn all about this integration, which gives… Read more »

Jul 8, 2024

Update to CU Publisher Notifications – New Delivery Address Starting 6/4/24

Update to CU Publisher Notifications – New Delivery Address Starting 6/4/24

Beginning Tuesday, June 4th at 10:00 AM ET, we will be performing an update to CU Publisher notifications and changing the address that these are delivered from. Previously, CU Publisher notifications were delivered from madteam@cuanswers.com. Going forward, these notifications will be delivered from noreply@cupublisher.com. We encourage your credit union to review your spam filter settings… Read more »

Jun 3, 2024

Updated MACO Agreement for iOS and Android Apps Arriving 12/20

Updated MACO Agreement for iOS and Android Apps Arriving 12/20

At 11:00 AM ET tomorrow morning, December 20th, we will be deploying an update to the MACO User Agreement.  As members enroll or authenticate into the mobile app, they will be prompted with a checkbox and a new set of terms & conditions. If your iOS or Android has not been updated, you will not receive the updated… Read more »

Dec 19, 2023

Leadership 2023 Recap: Easily Reskin Your Loan Application with Loan Manager

Leadership 2023 Recap: Easily Reskin Your Loan Application with Loan Manager

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Today’s hot topic comes from the Internet Retailer Support Center! Preview, test and update your It’s Me 247 Loan Application in minutes!  Loan Manager gives your credit union the ability… Read more »

Aug 10, 2023

Privacy Policy Compliance for Google Play Apps & Updated Android App Version

Privacy Policy Compliance for Google Play Apps & Updated Android App Version

If your financial institution has recently received an email from Google stating that your app is no longer compliant with Google Play Policies, it is likely due to your privacy policy being in a PDF format.  The PDF format is not accepted by Google at this time. You will need to work with your website… Read more »

Aug 10, 2023

Leadership 2023 Recap: Create and Customize MOP Sites with MOP Manager

Leadership 2023 Recap: Create and Customize MOP Sites with MOP Manager

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Today’s hot topic comes from the Internet Retailer Support Center! MOP Manager is a self-service option that grants your credit union the ability to update any existing MOP sites that… Read more »

Aug 8, 2023

Leadership 2023 Recap: It’s Me 247 Layout 2 Gives You Access to New Widgets

Leadership 2023 Recap: It’s Me 247 Layout 2 Gives You Access to New Widgets

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Today’s hot topic comes from the Internet Retailer Support Center! It’s Me 247 Layout 2 gives your credit union access to new widgets within online banking – this includes the… Read more »

Aug 3, 2023

Leadership 2023 Recap: Add License Verification with MOP 3.0!

Leadership 2023 Recap: Add License Verification with MOP 3.0!

If you missed the 2023 CU*Answers Leadership Conference or want a convenient way to review materials discussed at this year’s event, we’ve got you covered!  Today’s hot topic comes from the Internet Retailer Support Center! Did you know that you can add the new license verification tool into your credit union’s MAP or MOP site? … Read more »

Jul 21, 2023