Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics:

  • I recently updated my rate in my loan category (for example updated the prime interest rate), and it is not reflected in the rate that is shown online on my rate board in It’s Me 247.  What should I check first?  Check out this NEW topic! (AB 5287)
  • Will the teller be warned against making a transfer to a loan account if an Automated Funds Transfer (AFT) exists that already pays towards the account?  Check out this NEW topic for more info! (AB 5286)

Arriving in May: Update to Monthly CC Earning Files from FIS for Reward Points

Arriving in May: Update to Monthly CC Earning Files from FIS for Reward Points

Attention credit unions that use credit card processing with FIS If your credit union utilizes inhouse/gateway FIS rewards program and has a reward file sent to CU*Answers so points can be printed on member’s credit card statements, please be aware that the file format from FIS will be updated beginning in May.  Following this update,… Read more »

May 6, 2024

Conversations on Cybersecurity: Vendor Management and Cybersecurity

Conversations on Cybersecurity: Vendor Management and Cybersecurity

Join AdvantageCIO for a Conversation on Cybersecurity!  We invite you to connect with other credit unions, share strategies and best practices that support your financial institution’s cybersecurity presence. Have you ever wondered how Vendor Management and Cybersecurity intersect? Join Matt Sawtell, Jim Lawrence, and AJ Schalk to learn how these areas of focus are coming… Read more »

May 6, 2024

There’s Still Time to Register for the 2024 CU*Answers Leadership Conference!

There’s Still Time to Register for the 2024 CU*Answers Leadership Conference!

Register for the 2024 CU*Answers Leadership Conference!  Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next.  We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »

May 6, 2024

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Lender*VP recently hosted a Conversation on Loan Application Withdrawals, and we’ve received feedback from attendees interested in learning more about underwriting codes and loan reports.  Based on this response, we have scheduled two follow-up events for May and June.  We invite you to join us and learn more about these topics! Click the buttons below… Read more »

May 3, 2024

Order Your FREE Abnormal Activity Monitoring Member Group Booklet Today!

Order Your FREE Abnormal Activity Monitoring Member Group Booklet Today!

The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity, but evidencing that it is being performed is even more critical.  With a booklet from AuditLink, your credit union can be confident in configuring the abnormal activity monitoring tool to identify transactions outside of the range of what is considered normal. … Read more »

May 2, 2024