Check Out the NEW Topics Featured in this Edition of AnswerBook Digest!

AnswerBook is your go-to knowledge base for questions relating to CU*BASE software, products and services from CU*Answers.  In this edition of AnswerBook Digest, we’re placing a spotlight on the following topics:

  • I recently updated my rate in my loan category (for example updated the prime interest rate), and it is not reflected in the rate that is shown online on my rate board in It’s Me 247.  What should I check first?  Check out this NEW topic! (AB 5287)
  • Will the teller be warned against making a transfer to a loan account if an Automated Funds Transfer (AFT) exists that already pays towards the account?  Check out this NEW topic for more info! (AB 5286)

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

Seamlessly integrated into your digital banking platform, InvestiFi empowers members with the freedom to buy, sell and hold investments.  With InvestiFi, your credit union can help members build a financially secure future while keeping their membership and assets within your financial institution. CU*Answers and InvestiFi will be hosting a webinar where we will explore the… Read more »

May 7, 2024

Join Us for the 2024 Conversations on Pricing Event!

Join Us for the 2024 Conversations on Pricing Event!

Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why.  The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »

May 7, 2024

Arriving in May: Update to Monthly CC Earning Files from FIS for Reward Points

Arriving in May: Update to Monthly CC Earning Files from FIS for Reward Points

Attention credit unions that use credit card processing with FIS If your credit union utilizes inhouse/gateway FIS rewards program and has a reward file sent to CU*Answers so points can be printed on member’s credit card statements, please be aware that the file format from FIS will be updated beginning in May.  Following this update,… Read more »

May 6, 2024

Conversations on Cybersecurity: Vendor Management and Cybersecurity

Conversations on Cybersecurity: Vendor Management and Cybersecurity

Join AdvantageCIO for a Conversation on Cybersecurity!  We invite you to connect with other credit unions, share strategies and best practices that support your financial institution’s cybersecurity presence. Have you ever wondered how Vendor Management and Cybersecurity intersect? Join Matt Sawtell, Jim Lawrence, and AJ Schalk to learn how these areas of focus are coming… Read more »

May 6, 2024

There’s Still Time to Register for the 2024 CU*Answers Leadership Conference!

There’s Still Time to Register for the 2024 CU*Answers Leadership Conference!

Register for the 2024 CU*Answers Leadership Conference!  Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next.  We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »

May 6, 2024