In Case You Missed It – Late August 2022

Take a look back at some important topics from the second half of August 2022:

Have You Taken Advantage of these Features in Mobile Manager?

Need to Update CU*BASE User IDs? It’s FREE and Easy!

Engage Your Board of Directors with a Dive into Analytics Booth!

CU Info Offers a Convenient Way to Update Your Credit Union’s Information!

Vehicle Valuation Price Increase Arriving in October

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

Take a Look at the CU*Answers University Courses for September!

Do You Have Staff Who Would Like to Receive Client News and Alert Emails? We Can Help!

MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today!

Activating Username Requirements for It’s Me 247 – What You Need to Know

Asterisk Intelligence Presents: Custom Queries and Training Opportunities

Stay One Step Ahead of Fraudsters this Labor Day

Collections Roundtable Recap

Activating Complex Passwords for It’s Me 247 – What You Need to Know

2022 Year-End Bulletin: Early Season Updates and Change to Guide Delivery

Mobile 6 is Now Available!

April Owner’s View Monthly Recap

April Owner’s View Monthly Recap

Check out recent programming changes in the April 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

May 2, 2024

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base.  The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement.  These patterns need to be configured specific to your credit union, as each credit union has… Read more »

May 2, 2024

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

Need a way to quickly verify your member during support calls?  MemberPass is a new third-party authentication integration in CU*BASE that allows you to do just that!  With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union… Read more »

May 2, 2024

Client News Moving to Third-Party Service: What You Need to Know

Client News Moving to Third-Party Service: What You Need to Know

As previously announced, Client News will be shifting to a third-party service, in order to be compliant with Google and Yahoo’s new email requirements.  Starting Wednesday, May 8th, Client News will be delivered through Constant Contact – these emails will still incorporate the same great content you’ve grown familiar with, delivered through a new channel…. Read more »

May 1, 2024

Join Us for the 2024 Conversations on Pricing Event!

Join Us for the 2024 Conversations on Pricing Event!

Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why.  The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »

May 1, 2024

Time to Vote in the 2024 Xtend Elections!

Time to Vote in the 2024 Xtend Elections!

ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024! Ready to vote? Visit https://xtendcuso.simplyvoting.com and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual Stockholders Meeting on Tuesday, June 25). Click… Read more »

May 1, 2024

Time to Vote in the 2024 Elections!

Time to Vote in the 2024 Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »

May 1, 2024