Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in September!

 

Friday, September 2

10:30 AM – 11:30 AM ET

Member Service Trackers, Leads, and Follow-ups

Register for web conference

 

Tuesday, September 6

10:30 AM – 11:30 AM ET

Balancing Made Easy

Register for web conference

 

3:30 PM – 4:30 PM ET

CU*Statements

Register for web conference

 

Tuesday, September 20

9:30 AM – 10:00 AM ET

Preparing for a Cybersecurity Incident Response

Register for web conference

 

4:00 PM – 5:00 PM ET

Participation Loan Servicing: Understanding the Settlement Process

Register for web conference

 

Tuesday, September 27

9:30 AM – 10:30 AM ET

Providing First-Class Customer Service to Members

Register for web conference

 

Wednesday, September 28

2:00 PM – 3:00 PM ET

CU Publisher – Launching Mobile Manager/Mobile Alerts/CU Info

Register for web conference

 

Thursday, September 29

11:00 AM – 12:00 PM ET

CU Publisher – Launching It’s Me 247 Manager

Register for web conference

 

Don’t forget: CU*Answers web conferences are always free to attend!

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Oct 3, 2022

Take a Look at the CU*Answers University Courses for October!

Take a Look at the CU*Answers University Courses for October!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in October!   Tuesday, October 11 3:00 PM – 4:00 PM ET Wrap Up Codes: Improving Your Member Phone Interactions Register for web conference… Read more »

Sep 19, 2022

Get Registered for CU*Answers University Week!

Get Registered for CU*Answers University Week!

CU*Answers University Week is coming October 3 – 7!  Register for our most timely and relevant courses condensed into one week – each course is FREE to attend!   Monday, October 3 9:30 AM – 11:00 AM ET Report Builder 1: Working with Computer-Stored Data for Reports and Inquiries Register for classroom session Register for… Read more »

Sep 19, 2022

Take a Look at the CU*Answers University Courses for September!

Take a Look at the CU*Answers University Courses for September!

Each month, CU*Answers University hosts FREE web conferences and in-person events that highlight the many products and services our CUSO offers.  Take a look at the courses we have coming up in September!   Friday, September 2 10:30 AM – 11:30 AM ET Member Service Trackers, Leads, and Follow-ups Register for web conference   Tuesday,… Read more »

Aug 23, 2022

Join Us for a FREE Education Express Webinar!

Join Us for a FREE Education Express Webinar!

Wednesday, August 31 11:00 AM – 11:30 AM ET This Month’s Focus Xpress Teller Best Practices Introducing a new, separate teller processing platform to CU*BASE!  Xpress Teller was designed to streamline and simplify the teller experience, offering an alternative that was built with today’s changing credit union lobbies in mind.  We are excited about the… Read more »

Aug 12, 2022

Do You Have a New Teller or Member Service Representative?

Do You Have a New Teller or Member Service Representative?

Join the Client Services and Education Team as we explore a day in the life of a Teller/Member Service Representative.  This course is geared toward new team members or current staff that would like a refresher in CU*BASE GOLD.  We will concentrate on the tools that help users answer various member inquiries relating to accounts… Read more »

Aug 11, 2022