[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available

HA Rollover: July 10 – 24

Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed July 10th to 24th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and recommendations for improving the rollover process.

This rollover was conducted over a two-week period to accommodate a maintenance project which included the installation of new server hardware for both PROD at the primary data center in Kentwood, MI and HA at the secondary data center in Yankton, SD.

HA Rollover Results

View additional HA Rollover, and other recovery reports

The CU*Answers Business Continuity Team is available to answer any questions you may have about the events included in the report and HA rollover program.

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Being prepared for the next business disruption requires having a well-thought-out recovery plan that is regularly maintained, test-validated, and understood by your trained and knowledgeable staff.  This can be difficult to accomplish with limited resources and busy schedules.

The same experienced team who oversees the Business Continuity program for CU*Answers is also available to assist your credit union in developing and testing your recovery plan.  For questions about services available, visit our website, or contact a member of the CU*Answers Business Continuity Team today.

Design and Test Your Recovery Plan

[The Pulse] 2022 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2022 Business Continuity Plan (mid-year revision) Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them.  Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2022 CU*Answers Business… Read more »

Jul 29, 2022

[The Pulse] HA Rollover Results Now Available

[The Pulse] HA Rollover Results Now Available

HA Rollover Results Now Available HA Rollover: July 10 – 24 Now available for your review is a summary of the recent CU*Answers HA (high availability) rollover event performed July 10th to 24th for the CU*BASE core processing environment.  In this report, you will find details about the exercise, including challenges observed, lessons learned, and… Read more »

Jul 29, 2022

Reminder: HA Rollback This Weekend

Reminder: HA Rollback This Weekend

This is a reminder of the high-availability rollback event that will be occurring this weekend.  The rollback process will begin Sunday, July 24th at 3:00 AM ET. During this time, there will be a period of approximately 60 to 90 minutes that will include an interruption to the following services: CU*BASE/GOLD, CU*Talk audio response and… Read more »

Jul 22, 2022

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Rollover Event This Weekend – Updates to be Posted on CU*BASE Alerts Page

Don’t forget: this weekend, we will be testing our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center.  The rollover will begin at 3:00 AM ET on Sunday, July 10th with the rollback scheduled for 3:00 AM ET on Sunday, July 24th. During the rollover process, there will… Read more »

Jul 8, 2022

Reminder: CU*Answers HA Rollover this Weekend

Reminder: CU*Answers HA Rollover this Weekend

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »

Jul 5, 2022

CUSO partners working together to defend against cyber attacks

On June 22, 2022, speakers from CU*Answers were invited to participate in the annual CU*NorthWest Leadership Conference held this year in Spokane, WA to discuss services available to assist credit unions in daily network management and information security compliance. One such presentation, titled “Future Technology Advancements Require Modern Cybersecurity Measures”, focused on today’s emerging cyber […]

Jul 1, 2022

Reminder: The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Reminder: The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »

Jun 27, 2022

Generating Business Continuity at CU*Answers

As severe weather season approaches, response and recovery teams at CU*Answers, a credit-union-owned CUSO and core processor, conduct regular training exercises to practice mobilizing a portable generator at one of three data centers, in the event of a hardware failure with the stationary generator. “Hand-on experience with transporting, staging, and starting generators is imperative to […]

Jun 20, 2022

Get a Behind-the-Scenes Look at the HA Rollover Process!

Get a Behind-the-Scenes Look at the HA Rollover Process!

Have you ever wondered what goes on behind the scenes of the CU*Answers High-Availability (HA) Rollover exercise?  Join our 30-minute webinar for a closer look into the process and learn about the ongoing investments we are making to strengthen the resilience of the CU*BASE core processing platform! During this session, the Business Continuity Team will… Read more »

Jun 20, 2022

The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

The Next HA Rollover is Coming July 10th – We Need You to Perform a Connectivity Test!

Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD.  The next HA rollover is scheduled for Sunday, July 10th. As announced at this year’s Leadership Conference, this rollover will occur over a two-week period to accommodate… Read more »

Jun 20, 2022