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Learn All About AnswerBook with These 9 Videos!
Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »
The People Behind the Brands – Meet AuditLink
AuditLink is the audit and compliance division of CU*Answers and has provided expertise and support to credit unions of all sizes for more than a decade. Their mission is to reduce the amount of work and pressure that regulatory compliance can place on credit unions. They do this through a variety of educational offerings and… Read more »
Get to Know the Innovation Center Team – Meet Kasey Hawkins
Allow me to introduce myself: my name is Kasey Hawkins and I am the Manager of our Client Services and Education Team. Our team specializes in a number of areas. From the client perspective, we are the frontline for software questions, education and light consulting. 2022 will mark the 10th year I have been with… Read more »
Partnership Changes Coming to Managed Technology Services
THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community. Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »
Pull Up a Seat for a Learning Café Session
Join us for an upcoming Learning Café session as we discuss Business Credit Cards. Learn how transaction history for multiple credit card sub-accounts under a single business membership can be consolidated into a single credit card statement, making it easier for a business member to monitor and reconcile expenses on all of their individual business… Read more »
Two for Tuesday with CEO Geoff Johnson – 03/01/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Late February 2022
Take a look back at some important topics from the second half of February 2022: Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts! Help Us Shape the Future of Xpress Teller – Join Us for a Roundtable Discussion The 22.05 CU*BASE Release Beta Pool Application Period is Now Open! Check Out the… Read more »
Video of the Week: Viewing Account Information via Inquiry
Viewing Account Information via Inquiry Need a quick way to show your staff how they can use the CU*BASE Inquiry tool to view member account information? Refer them to this video, which has been viewed 5,466 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Check Out the New Recipes We’re Cooking in the Kitchen!
Have you visited the Kitchen lately? We’ve updated all of our recipes with new project details and statuses and have added 8 new recipes! Take a look at our newest projects: ACH Enhancements – Dashboard for Working the PACHSU Account Opening Enhancements Digital Card Issuance (DCI) and Push Provisioning EFT Projects in the Works Imaging… Read more »
Today’s Quick Tip for Managing Your Data Warehouse: Cut Down On the Clutter
We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse. Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s tip: cut the clutter with a… Read more »
Two for Tuesday
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. View the Video
Investment Options for Members via Online Banking!
Meet InvestFi! InvestiFi empowers members with the freedom to buy, sell and hold investments. During April and May, CU*Answers and InvestiFi will be hosting a series of webinars to explore the work that has been completed between our teams to bring investment and cryptocurrency options to members right from It’s Me 247. To register for these upcoming webinars, click the button below! Register Now
Join Lender*VP for a Demo of CLR Path Decision Advisor!
join the upcoming webinar for a demo and discussion on CLR Path! CLR Path is a decision advisor tool that uses your unique relationship with members to help you make underwriting decisions. This is a FREE tool that is available for our credit unions to use! Want to learn more about what CLR Path can do for your credit union now and in the future? Click the button below to join this demo and discussion! Learn More
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