Business Intelligence Advisory Board

The Business Intelligence Advisory Board was created in early 2019 as a partnership between CU*Answers, Honor Credit Union, and Notre Dame Federal Credit Union.

Honor Credit Union LogoThe goal of this advisory board is to discuss all topics related to business intelligence. This includes data analysis, data transfers, data governance, data warehousing, data retention, etc. As experts in business intelligence arena, we are focused on driving efforts that aide all business intelligence teams. The Business Intelligence Advisory Board will be a sounding board for the Asterisk Intelligence team and CU*Answers to pitch ideas to, and to determine if the investments we are making collectively will have an impact on their respective business intelligence teams.

Business Intelligence Discussion Topics

Data Sync

powered by Asterisk Intelligence


One of the first projects that was tackled with the advisory board was how do we collectively manage changes in the core production data to changes within a credit union’s data warehouse.

The advisory board had previously been challenged with identifying what table changes would take place when there was a CU*BASE release. After discussing this concept with the technical leaders at CU*Answers, the Data Sync powered by Asterisk Intelligence service was born.

This service allows for a credit union’s business intelligence team to be notified of all table/column changes that are coming with each CU*BASE release. This allows credit union business intelligence teams to adjust their data warehouse, or any other reporting/jobs that they may use those data elements.

Data Governance


Data governance is a topic that almost always comes up in conversations related to business intelligence.

The challenge of pulling an organization together to gain the full impact of a business intelligence focus, is a challenge that we may never overcome but we can continually prepare and educate for. The business intelligence advisory board will be working together and with others to coach credit union executives and managers that compliance within the data governance arena is almost more important that “externally defined” compliance processes.

Allies, Key Players, & Success Strategies


The world of business intelligence needs allies from all departments within the organization.

Management needs to have trust, and business intelligence teams must recognize that humility is important. Business intelligence is designed to serve the communities within our organization. Each business unit within our organizations will need to be coached on the advantages of data, and this can be done by advertising our selves and our results.

The Business Intelligence advisory board will work to craft ideas and share success stories on how they have gained allies within their teams.

Prove It!

Demonstrating Value with Data


More than anything else, business intelligence teams must prove their value.

After all, if we are supposed to be experts in data, we must analyze our own operations. But it isn’t all about dollars and cents, and the expense associated with business intelligence teams and the software, hardware, and technology that we use. We must prove to our allies and the marketplace that there is continued value in analyzing data. This may be done by simply starting with analytics that aligns with our corporate objectives, or it may be an intense research project on expense costs with a third-party vendor. We will continue to prove not only he value of the data, but also the value of repeating studies that have been historically successful.

Data Security


Closely following data governance as an important topic for business intelligence comes data security. The questions that should be posed to business intelligence teams are as follows;

  1. Who has access to the date?
  2. What data do they have access to?
  3. What data can be exported/downloaded?
  4. How is data security audited?
  5. How long is data retained?
  6. How is data exchanged?
  7. Etc.

Business intelligence teams must have rules for how their data is access, maintained, and created. Without rules, a business intelligence team may find themselves in a situation where they may be focusing on responding to data emergencies rather than spending time on analysis. We will work with the business intelligence advisory board to develop best practices and create a forum to share these best practices with our community at-large.

Asterisk Intelligence accessing graphs

Interested in Getting Involved?

If you are interested in joining our quarterly discussions, submit an inquiry below and we will review nominations later in 2020.

Asterisk Intelligence graphic

Have Something to Add?

If you have something to contribute to the group – an insight, something you think we should be aware of, or something you think we should discuss – we’d love ot hear from you. Use the comment form below to join the discussion.

Updated
November 1, 2019

Leave a Comment

* denotes required fields
  • (will not be published)

XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>

Hit the Ground Running in 2020 with Analytics Booth!

Hit the Ground Running in 2020 with Analytics Booth!

Elevate your operations in 2020 and impress your board with enhanced reporting and trending metrics powered by Analytics Booth! Enjoy hundreds of operational trend lines and organizational insights accessible anywhere you have an internet connection.  Stop waiting for the end of the month to review your performance – enjoy daily insights at 24 hour intervals,… Read more »

Nov 13, 2019

Join Us for Asterisk Intelligence Week!

Join Us for Asterisk Intelligence Week!

Join the Asterisk Intelligence team next month for several educational events.  On Monday, December 2nd, we will be hosting on-site training for Dashboards Up Close and Personal at our Grand Rapids headquarters.  Then, on Thursday, December 5th, we will be hosting a series of webinars on Analytics Booth strategies. Our Report Builder courses are already… Read more »

Nov 13, 2019

Jump into a Dashboard Dive: Portfolio Analysis Dashboards

Jump into a Dashboard Dive: Portfolio Analysis Dashboards

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review tools #595 and #596, the Loan and Savings Portfolio Analysis Dashboards.  Reviewing balance changes and member participation in each of your configured share or loan products has never been easier!  Use these dashboards to review your portfolio positions… Read more »

Oct 28, 2019

Jump into a Dashboard Dive: Collections Dashboard

Jump into a Dashboard Dive: Collections Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review tool #229, the Collections Summary Dashboard.  Accurate data is critical to managing your collections process.  Learn how to use this dashboard to generate insights into your delinquent loans, and how to leverage this information to improve your collections… Read more »

Oct 17, 2019

Don’t Miss This Week’s Dashboard Dive: Cross Sales Analysis Dashboard

Don’t Miss This Week’s Dashboard Dive: Cross Sales Analysis Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review tool #320, the Cross Sales Analysis Dashboard.  Have you been considering incentivizing your staff for their successful cross sales?  Or looking for a way to run some ‘what if’ scenarios to estimate the costs of different incentive programs? … Read more »

Oct 14, 2019

Jump into a Dashboard Dive: Cross Sales Analysis Dashboard

Jump into a Dashboard Dive: Cross Sales Analysis Dashboard

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review tool #320, the Cross Sales Analysis Dashboard.  Have you been considering incentivizing your staff for their successful cross sales?  Or looking for a way to run some ‘what if’ scenarios to estimate the costs of different incentive programs? … Read more »

Oct 10, 2019

Asterisk Intelligence publishes book of simple data projects for analysts

Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, recently published a free book of their Data Fact projects executed in 2019. Data Fact projects are quick and simple data points researched from a credit union’s available data and delivered to them via email from Asterisk Intelligence (AI). The team selects a different […]

Sep 30, 2019

Asterisk Intelligence publishes book of simple data projects for analysts

Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, recently published a free book of their Data Fact projects executed in 2019. Data Fact projects are quick and simple data points researched from a credit union’s available data and delivered to them via email from Asterisk Intelligence (AI). The team selects a different […]

Sep 30, 2019

Don’t Miss This Week’s Dashboard Dive: Tiered Services Monthly Comparison

Don’t Miss This Week’s Dashboard Dive: Tiered Services Monthly Comparison

Join the Asterisk Intelligence Team for a Dashboard Dive! Join the Asterisk Intelligence Team as they review tool #856, the Tiered Services Monthly Comparison Dashboard.  A tiered services rewards program is an excellent way to incentivize your members and encourage increased product and service participation.  Regardless of whether or not you currently offer a tiered… Read more »

Sep 30, 2019

Asterisk Intelligence expands the audience for data strategies

Throughout 2019, Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, has worked diligently to expose operational data, insights, and data driven strategies to larger and more diverse audiences of credit union stakeholders. Recent analytical enhancements have integrated Analytics Booth operational Powerlines and Web Dashboards with key CU*BASE® features giving everyday users easy […]

Sep 26, 2019