Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Round out Leadership Week with a Golf Outing!
Join us for the Annual CU*Answers Golf Outing! Register for the CU*Answers Golf Outing, which will be held at the Saskatoon Golf Club during the 2023 Leadership Conference Week! Unwind after an exciting week of events with a round of golf, a cold drink, and a pig roast lunch. Thursday, June 22 8:30 AM ET… Read more »
Two for Tuesday with CEO Geoff Johnson – 4/18/2023
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
CU*BASE Release 23.05 is Arriving Soon!
CU*BASE Release 23.05 Online and Site Four Release Date is May 7 Self-Processor Release Date is May 21 Documents 23.05 Release Summary 23.05 New and Updated Tool Summary 23.05 Database Changes Summary Training Attend a Release Review Webinar Tuesday, April 25 @ 3:00 PM – 4:30 PM ET Tuesday, May 2 @ 3:00 PM –… Read more »
Reminder: The Next HA Rollover is Coming May 14th – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center in Kentwood, MI to our high-availability (HA) data center in Yankton, SD. The next HA rollover is scheduled for Sunday, May 14th. The rollover is scheduled to begin at 2:00 AM ET on Sunday, May 14th with the rollback… Read more »
Join Us for the 8th Annual Conversations on Compliance Event!
Join us for the 8th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI! This year’s event will take place on Wednesday, May 17th, from 9:00 AM to 3:30 PM ET. The morning will consist of the following presentations: Jim Vilker, VP of Professional Services at… Read more »
Video of the Week: Viewing Members with Specific Account Balance
Viewing Members with Specific Account Balance Need a quick way to show your staff how they can use CU*BASE to view a list of members with a certain account balance? Refer them to this video, which has been viewed 861 times! Play Video Check out our entire collection of video tutorials in the Show Me the… Read more »
Join Us for the 2023 CU*Answers Leadership Conference!
Register for the 2023 CU*Answers Leadership Conference! Join us for a discussion on the CUSO’s performance over the past year, as well as where we are looking to take ourselves next. We look forward to seeing you at this unique event – connect with your peers for an energizing and inspiring week focused on our… Read more »
In Case You Missed It – Early April 2023
Take a look back at some important topics from the first half of April 2023: Get Ready! The 2023 CU*Answers Leadership Conference is Coming! Round out Leadership Week with a Golf Outing! March Owner’s View Monthly Recap Let Your Members Know About Inclement Weather Closings with Mobile Alerts, Powered by CU*Publisher Have a question for… Read more »
Important Training on Enhancements to Automated Payment Changes Arriving with CU*BASE 23.05
Arriving with the CU*BASE 23.05 Release are enhancements for automated payment changes, which will affect credit unions currently offering contract variable rates in the CU*BASE MEMBER6 file for lines of credit. In preparation for this, the Lender*VP team will be hosting special training sessions. We strongly recommend that credit unions who offer these contract variable… Read more »
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »