Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
How Do I Add or Remove CU*BASE Security Officers?
CU*BASE Security Officers have the ability to request new users, delete existing users and request changes to upload/download authorities. Does your credit union need to add a new Security Officer or remove an existing one? Use the button below to visit our online store and submit a request. After a request has been submitted, the… Read more »
Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk
The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base. The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement. These patterns need to be configured specific to your credit union, as each credit union has… Read more »
Gain More from Your Data – Join Us for a Week of Deep Dives into Analytics Booth!
We invite you to learn more about how Analytics Booth can help credit unions monetize data using automated tools that help create visually appealing insights and statistical analysis, which can be used to measure against business plans. We will be hosting several courses (detailed below) from Monday, February 14th through Thursday, February 17th. After you’ve… Read more »
Don’t Forget: The Next HA Rollover is This Weekend – We Need You to Perform a Connectivity Test!
Twice each year, CU*Answers tests our ability to redirect CU*BASE core-processing from our production data center to our high-availability (HA) data center. The next HA rollover is scheduled for Sunday, February 6th. This rollover will enable support teams to perform planned network maintenance at the primary production data center without disrupting core processing. The rollover… Read more »
Xtend’s 2022 Call to Nominations Have Been Mailed to Your Credit Union
One of the greatest assets Xtend has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »
Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0!
Let Members Personalize Accounts and Give Them Access to New Features with Mobile 5.0! Did you know? Mobile 5.0 give members the option to personalize their accounts while also giving them access to a reinvigorated navigation, a new accounts dashboard, a new RDC process and much more! For additional details, click here to view our… Read more »
Reminder: Increase to Per Transaction Fees Coming to iPay February 2022
Attention credit unions using iPay bill pay As a reminder, effective February 1st, 2022, iPay will be implementing a 3% increase on their per transaction fees. Following this increase, these fees will become $0.675 per transaction. These price increases will be reflected starting with your March 2022 invoice. If you have any questions, please reach… Read more »
Announcing 2022 Call to Nominations for the CU*Answers Board of Directors!
One of the greatest assets CU*Answers has to offer is that the people who lead our CUSO are the same people who own it and participate in it as partners. Our Board of Directors consists of a diverse group of dedicated credit union CEOs that provide focused leadership, as each member has a vested interest… Read more »
Two for Tuesday with CEO Geoff Johnson – 02/01/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Late January 2022
Take a look back at some important topics from the second half of January 2022: Newly Implemented Enhancements for your Credit Union’s TLC Content Library Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts! The People Behind the Brands – Meet AdvantageCIO Get to Know the Integrated Technologies Team – Meet Lorie Morse… Read more »