License Verification Tool is Now Available with MOP 3.0!

Add the new license verification tool into your credit union’s MAP or MOP site!  With this service members will be asked to take a selfie, as well as an image of the front and back of their driver’s license that will be submitted for verification – this is a fraud deterrence tool that can be used for your potential members.

View the MOP 3.0 Brochure

 

For any member that works through the license verification process, this does count as one license towards your credit union MACO count (biometric authentication within your credit union mobile app) – if the member passes license verification and then logs in to your mobile app, this would count for one MACO license.

Once your order is placed, the IRSC team will be in touch with your credit union on next steps, including staff testing and adding license verification to your live credit union MAP or MOP site.  Click the button below to get started!

Add License Verification to Membership Opening

Have any questions?  Reach out to us at: irsc@cuanswers.com

[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available

[The Pulse] Item Processing Services 2024 Disaster Recovery Test: Report Now Available

Item Processing Services 2024 Disaster Recovery Test: Report Now Available   For those credit unions who currently use CU*Answers for Electronic Check Processing (ECP), this report is for you. During the week of April 22nd, 2024, teams at CU*Answers completed the annual recovery test by restoring the CheckLogic environment and performing daily check processing operations… Read more »

May 8, 2024

Full Service Cards for FIS Moving to Payments One – Schedule Your Project Today

Full Service Cards for FIS Moving to Payments One – Schedule Your Project Today

Attention Credit Unions using FIS TBS Platform for Full-Service Credit Card Processing We have been informed that FIS is moving all of their full-service (Off Trial Balance) credit cards from the TBS platform to the Payments One platform, and that they have given the majority of our mutual credit unions a conversion date of July… Read more »

May 7, 2024

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

CU*Answers and InvestiFi Invite You to Learn About Investment Options for Members via Online Banking

Seamlessly integrated into your digital banking platform, InvestiFi empowers members with the freedom to buy, sell and hold investments.  With InvestiFi, your credit union can help members build a financially secure future while keeping their membership and assets within your financial institution. CU*Answers and InvestiFi will be hosting a webinar where we will explore the… Read more »

May 7, 2024

Join Us for the 2024 Conversations on Pricing Event!

Join Us for the 2024 Conversations on Pricing Event!

Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why.  The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »

May 7, 2024

Arriving in May: Update to Monthly CC Earning Files from FIS for Reward Points

Arriving in May: Update to Monthly CC Earning Files from FIS for Reward Points

Attention credit unions that use credit card processing with FIS If your credit union utilizes inhouse/gateway FIS rewards program and has a reward file sent to CU*Answers so points can be printed on member’s credit card statements, please be aware that the file format from FIS will be updated beginning in May.  Following this update,… Read more »

May 6, 2024

Conversations on Cybersecurity: Vendor Management and Cybersecurity

Conversations on Cybersecurity: Vendor Management and Cybersecurity

Join AdvantageCIO for a Conversation on Cybersecurity!  We invite you to connect with other credit unions, share strategies and best practices that support your financial institution’s cybersecurity presence. Have you ever wondered how Vendor Management and Cybersecurity intersect? Join Matt Sawtell, Jim Lawrence, and AJ Schalk to learn how these areas of focus are coming… Read more »

May 6, 2024