A Reminder for Experian Clients: Update Your Password Every 90 Days

A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days.  Experian will send your financial institution a reminder when your password is set to expire.

Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed.  This will help to ensure that you do not experience any disruptions with your ability to pull credit reports.  Please send your new Experian password to Lender*VP via email at lendervp@cuanswers.com.

If you have any questions, please reach out to the Lender*VP team at lendervp@cuanswers.com.

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

Join CU*Answers and SavvyMoney to Learn About Robust Credit Score Solutions that can Help Bolster Customer Relationships!

SavvyMoney offers robust credit score solutions that empower you with digital personalization and real-time analytics, which can help you to strengthen and deepen your relationships with customers. If you’re interested in learning more, we invite you to join us for one of our three upcoming webinars!  Use the button below to visit the registration page… Read more »

Jan 27, 2023

Learn All About the Affordable Financing Options Offered by Auto Financial Group!

Learn All About the Affordable Financing Options Offered by Auto Financial Group!

Is your credit union looking for new options to add to your lending programs?  Do you have members who are experiencing difficulty with purchasing a new or used vehicle? We invite you to learn all about Auto Financial Group (AFG) and the affordable financing options they offer, including walk-away balloon and lease programs.  AFG can… Read more »

Jan 26, 2023

Here comes the next Collections Roundtable!

Here comes the next Collections Roundtable!

Get Ready for the Next Collections Roundtable! Join us for the FREE Collections Roundtable, an open forum discussion on collections laws, internal procedures, and CU*BASE processes.  Join us for the first session of the 2023 Collections Roundtable Series – for whichever session you’d like, or both! We are once again hosting an in-person version of… Read more »

Jan 19, 2023

We Want Your Input: Potential Changes to Contract Variable Rate Notices

We Want Your Input: Potential Changes to Contract Variable Rate Notices

CU*Answers is currently engaging in conversations about the potential for changing Contract Variable Rate notices to be customizable per credit union.  If this change were to be implemented, notices would be removed from the current print feature tool (Tool #638) and printed out like standard member notices in Tool #653.  This customization would allow the… Read more »

Dec 16, 2022