In Case You Missed It – Early June 2022

Take a look back at some important topics from the first half of June 2022:

Do You Have a New Teller or Member Service Representative?

Mobile 6 is Now Available!

Learn All About AnswerBook with These 9 Videos!

A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability

Optics Data Zooms in on Member Engagement, Click-by-Click

Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!

A Note from Network Services: MPLS Data Line Price Increases

Data Warehousing Opens Doors for Data Analysis

Have You Heard About CU Info?

Join Us for a FREE Education Express Webinar!

Meet AdvantageCIO: Cooperative Resources for Strengthening Your Cyber Resilience

Register for Asterisk Intelligence Week at CU*Answers

Today’s Quick Tip for Managing Your Data Warehouse: Delete Old Tables

Learn About the CU*Answers Software Development Life Cycle!

Collections Roundtable Recap

Administrators: Join Us for a TLC 360 Training Session

Need to Clean Up Your AnswerBook Contacts?

Don’t Forget, the AB_22.06 Analytics Booth Release Arrives June 19th

Use the Tools You Own to Improve Sales

Learn All About Participation Lending in CU*BASE!

Good Faith Estimate and Settlement Statement Mortgage Forms to be Sunset in October

May Owner’s View Monthly Recap

Related News

Order Your FREE Abnormal Activity Monitoring Member Group Booklet Today!

Order Your FREE Abnormal Activity Monitoring Member Group Booklet Today!

The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity, but evidencing that it is being performed is even more critical.  With a booklet from AuditLink, your credit union can be confident in configuring the abnormal activity monitoring tool to identify transactions outside of the range of what is considered normal. … Read more »

May 2, 2024

April Owner’s View Monthly Recap

April Owner’s View Monthly Recap

Check out recent programming changes in the April 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

May 2, 2024

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base.  The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement.  These patterns need to be configured specific to your credit union, as each credit union has… Read more »

May 2, 2024

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

Need a way to quickly verify your member during support calls?  MemberPass is a new third-party authentication integration in CU*BASE that allows you to do just that!  With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union… Read more »

May 2, 2024

Client News Moving to Third-Party Service: What You Need to Know

Client News Moving to Third-Party Service: What You Need to Know

As previously announced, Client News will be shifting to a third-party service, in order to be compliant with Google and Yahoo’s new email requirements.  Starting Wednesday, May 8th, Client News will be delivered through Constant Contact – these emails will still incorporate the same great content you’ve grown familiar with, delivered through a new channel…. Read more »

May 1, 2024

Join Us for the 2024 Conversations on Pricing Event!

Join Us for the 2024 Conversations on Pricing Event!

Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why.  The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »

May 1, 2024