Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Pull Up a Seat for a Learning Café Session
Do you want to update your own mobile app content, including advertisements, button links, branch information and much more? Using CU Info and Mobile Manager is easy! Updates are immediate and your members will enjoy up to date information about credit union products, promotions, and the services you offer. Join Kristian Daniel, VP of MTG,… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in December! Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training. Then, on Thursday, December 8th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »
2022 Year-End Bulletin: Tax Form Handling Instructions Due 11/14
Tax Form Handling Instructions Due November 14th Year-end is certainly a busy time; make it a successful start by completing your Tax Form Handling Instructions (Tool #916) before November 14, and keep on track with your Month End Processing Tasks. Self-Processing Credit Unions: confirm tax form archival instructions by completing the Tax Forms Archival Instructions… Read more »
2022 ACH Audit and Risk Assessment and 2022 FedLine Attestation Now Available
Each year, CU*Answers has an ACH Audit performed on its operations. In 2022, the ACH Audit was performed by AuditLink under the oversight of CU*Answers Internal Audit department. The 2022 ACH was successful, with no findings. The CU*Answers Board of Directors has reviewed and ratified the ACH Audit and Risk Assessment and approved the document… Read more »
Two for Tuesday with CEO Geoff Johnson – 11/01/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Late October 2022
Take a look back at some important topics from the second half of October 2022: Get Ready for the Holidays with Fun, Eye-Catching Banners! MOP (Membership Opening Process) 2.0 is Available for Credit Unions to Launch Today! Now Available: New Member Engagement Scorecard Take a Look at the CU*Answers University Courses for November! Sign up… Read more »
Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts!
With Mobile Alerts as a self-service option, you can manage all the important communications for your mobile app users. Content for Mobile Alerts can include marketing promos, new branch locations, holiday hours, annual meeting dates and community events, to name a few. The Mobile Alerts option allows for recurring alerts – you can choose whether… Read more »
Video of the Week: Using the Rate Inquiry Tool to View Share Dividend Rates
Using the Rate Inquiry Tool to View Share Dividend Rates Need a quick way to show your staff how they can use the Rate Inquiry tool to find the latest dividend rates for share products? Refer them to this video, which has been viewed 3,246 times! Play Video Check out our entire collection of video… Read more »
Don’t Miss Out – Sign Up for CEO Strategies Week 2022!
There’s still time to register for CEO Strategies Week 2022! This year’s event will take place November 15th and 16th at the M Resort Spa Casino in Las Vegas, Nevada. Enjoy panoramic views of the Las Vegas Strip and surrounding mountains as we discuss strategic development plans for the network, including a big picture look… Read more »
Register for Asterisk Intelligence Week at CU*Answers
Join the Asterisk Intelligence team for several educational events in December! Between Monday, December 5th and Wednesday, December 7th, we will be hosting on-site training. Then, on Thursday, December 8th, we will be hosting a series of webinars. During these courses, we will discuss data analytics, data management, and data warehousing solutions – some courses… Read more »