Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
Have You Taken Advantage of these Features in Mobile Manager?
Have You Taken Advantage of these Features in Mobile Manager? Your credit union can upload banners to market new loan promotions. Members can then click on these banners to begin the application process! Want to promote new products like PayAnyone* or Bill Pay? Add banners or ads on the home screen menu. Have an event… Read more »
Don’t Forget: Biz Watch for ACH Arrives Tuesday, December 6th
Arriving Tuesday, December 6th, Biz Watch for ACH is a new service designed for business members who want a higher level of control over unauthorized transactions submitted to their operating accounts. Biz Watch for ACH automates more of the process and allows members to define how they would like incoming ACH debits to be handled…. Read more »
A Reminder for Experian Clients: Update Your Password Every 90 Days
A reminder for clients who use Experian for credit pulls: Experian passwords expire every 90 days. Experian will send your financial institution a reminder when your password is set to expire. Please remember to update your password accordingly every 90 days and to update us each time that this process has been completed. This will… Read more »
Sign up for the 2023 Quarterly Contests
What are contests? CU*Answers Marketing Contests are run quarterly for two consecutive months and have a full electronic collateral package available. Each quarter CU*Answers provides one prize up to $500, giving your credit union a chance to have a winning member. You also have the option to purchase an exclusive prize on your own to… Read more »
Check Out the CU*BASE 22.12 Release Training Video!
Don’t forget: The 22.12 Release of CU*BASE is arriving on December 4th for Online and Site-Four credit unions and December 11th for Self-Processors. If you missed our recent release training webinar, a video recording is now available for review. Take a look at enhancements and updates coming in December, as well as changes coming to the new version… Read more »
Sign up for the 2023 Cooperative Campaigns
Get in front of your members With the Cooperative Campaign, you have the option to enroll ahead of time for the entire 2023 year or you can sign up monthly and pick and choose which months you would like to participate in. Campaigns Include: Facebook Timeline Banner Instagram Timeline Banner Mobile App 5.0 & 6.0… Read more »
In Case You Missed It – Late November 2022
Take a look back at some important topics from the second half of November 2022: Take a Look at the CU*Answers University Courses for December! Check Out the Lender*VP University Courses for December! Get Ready: the Redesigned BizLink 247 Arrives 12/6/22! Video Now Available: BizLink 247 Redesign Don’t Forget to Register for Asterisk Intelligence Week… Read more »
Upgrading the Mobile Version of BizLink 247
Don’t Forget: the newly redesigned BizLink 247 online banking for business arrives December 6th! BizLink 247 was designed with the specialized needs of business members in mind and we’re enhancing this with our new modular redesign. Credit unions will have the ability to update branding and logos, add or remove widgets, incorporate marketing materials and… Read more »
Mobile 6 is Now Available!
Mobile 6 introduces Widgets for faster access to the improved full account summary, card, and loan payment information. See What’s New! Ready to order Mobile 6 for your credit union? Click the button below to visit the online store! Order Mobile 6 Today! Have any questions? Reach out to us at: irsc@cuanswers.com
Is Your Credit Union on Track for Year 6 of MACO?
As we move into our sixth calendar year with MACO, we are asking our credit unions to select their order options and decide if they would rather: Prepay for a set number of licenses for the 2023 calendar year True-up at the end of the 2023 calendar year For previous year statistics, please reach out… Read more »