CU*BASE ASP Strategy

At CU*Answers, we offer our clients a core solution not a core system.

CU*Answers’ signature CU*BASE system combines the processing power of a proven, feature rich application with business logic and middleware standards designed to promote integration with third party systems such as Zoot for online credit bureau access and Payveris for electronic bill payment and presentment. This open business philosophy empowers clients to expand into new, dynamic processes on a level rarely found with traditional packages.

The ASP model targets credit unions of any size. Benefits of the ASP include a menu of enterprise processing services, including Network Services – a Virtual Private Network (VPN) offering a secured, high-speed link to access select business partners, virtual education, technical and client support services. Additionally, CU*Answers will manage client data communications and network security access to CU*BASE, while providing a single delivery channel for services such as online banking, audio response, ATM/debit and credit card offerings. All of these are tightly integrated to benefit from the CU*BASE relational database structure.

The ASP model incorporates TCP/IP networking, popular LAN/WAN server technology, CISCO communications routers and firewall security to provide automated systems balancing and controls. To ensure maximum efficiency, the ASP is architected to be physically separated from CU*Answers programming, quality control and item processing networks. Other ASP benefits include:

Minimal Capital Investment
ASP eliminates upfront, long-term capital expenditures often associated with in-house processing including equipment, software license fees, operations staff and more.
Future Growth Demands
ASP incorporates unlimited scalability as based future growth demands, without the client having to budget for or incur large capital outlays.
Eliminate Technology Obsolescence
ASP clients typically deploy new member services faster. Since the ASP pricing model is based upon a per transaction or event basis, clients benefit from eliminating cash layouts routinely required for keeping up with rapidly changing technology, and the financial risk associated with member indifference to those purchased products.
Operational Simplicity
End of day, end of month and year-end processing requirements become a non-event. CU*Answers literally becomes an extension of your staff for completing these processes. An added benefit is that ASP clients are able to eliminate their dependence upon a single-operator shift having to support a 24/7 self-service product environment.
Disaster Recovery and Security
ASP incorporates an extensive and layered approach to ensuring optimum performance and security safeguards. Back-up systems include transaction posting to redundant processing platforms, on-site battery and generator back-up, contracted IBM hot-site services, and Branch Sharing options; all for under 2.5 cents per member month!
Peace of Mind
ASP eliminates the stress and worries often associated with managing an internal system. In many ways, it allows credit union people to focus on what they do best versus having to become data processing and network security experts. What value do you place on this? For many, ASP provides the perfect balance for promoting quality member service while ensuring a regular and consistent approach to data processing.
Updated
November 1, 2016

Did You Update Your Automated Queries After the Release?

Did You Update Your Automated Queries After the Release?

Don’t forget: the 20.07 Release of CU*BASE was implemented on July 12th.  Be sure to review database changes before running queries for this month.  Click here to view documents including the latest Release Summary and Tool Changes. Visit Show Me the Steps for step-by-step instructions on how to use the Automated Reports and Queries feature:… Read more »

Aug 7, 2020

[The Pulse] 2020 Business Continuity Plan (mid-year revision) Now Available

[The Pulse] 2020 Business Continuity Plan (mid-year revision) Now Available

As your core data processor, we continue to invest in high availability and recovery strategies to ensure that the products and services you count on us for are there when you need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and thoroughly tested plan. We’ve recently updated the 2020 CU*Answers Business… Read more »

Aug 5, 2020

July Owner’s View Monthly Recap

July Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the July 2020 edition of the Owner’s View Monthly Recap! July 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Aug 4, 2020

Check Out the CU*BASE 20.07 Release Resource Companion

Check Out the CU*BASE 20.07 Release Resource Companion

The CU*BASE Release Resource Companion includes links to relevant resources and the latest updates to our core software, with brief summaries of each.  Follow the link below to review the 20.07 Release Resource Companion – inside you will find key items related to the 20.07 Release including: New videos for 1Click Offers and Flex Loans… Read more »

Jul 17, 2020

Does Your Accounting Team Know that Daily ACH Tasks are Different, Starting Today?

Does Your Accounting Team Know that Daily ACH Tasks are Different, Starting Today?

If you are responsible for handling daily ACH exceptions, you now have two CU*BASE tools you need to use every day.  Are you ready? With a heightened level of attention being placed on member fees for NSF and non-returned items posted via the ACH channel, we have divided CU*BASE ACH Exceptions into two separate dashboards,… Read more »

Jul 13, 2020

Reminder: Get Ready for the CU*BASE Data Transfer Tool Change!

Reminder: Get Ready for the CU*BASE Data Transfer Tool Change!

With the implementation of the 20.07 CU*BASE release, the current upload (Tool #374) and download (Tool #373) functions will be made obsolete and the existing Tool #1375 Data Transfers (Upload or Download) will become the standard data transfer tool. If you haven’t started using Tool #1375, you may have a bit of housekeeping to do… Read more »

Jul 10, 2020

June Owner’s View Monthly Recap

June Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the June 2020 edition of the Owner’s View Monthly Recap! June 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Jul 9, 2020

Are You Ready for the CU*BASE Data Transfer Tool Change?

Are You Ready for the CU*BASE Data Transfer Tool Change?

With the implementation of the 20.07 CU*BASE release, the current upload (Tool #374) and download (Tool #373) functions will be made obsolete and Tool #1375 Data Transfers (Upload or Download) will become the standard data transfer tool. If you haven’t started using Tool #1375, you may have a bit of housekeeping to do before the… Read more »

Jul 6, 2020