CU*BASE ASP Strategy

At CU*Answers, we offer our clients a core solution not a core system.

CU*Answers’ signature CU*BASE system combines the processing power of a proven, feature rich application with business logic and middleware standards designed to promote integration with third party systems such as Zoot for online credit bureau access and Payveris for electronic bill payment and presentment. This open business philosophy empowers clients to expand into new, dynamic processes on a level rarely found with traditional packages.

The ASP model targets credit unions of any size. Benefits of the ASP include a menu of enterprise processing services, including Network Services – a Virtual Private Network (VPN) offering a secured, high-speed link to access select business partners, virtual education, technical and client support services. Additionally, CU*Answers will manage client data communications and network security access to CU*BASE, while providing a single delivery channel for services such as online banking, audio response, ATM/debit and credit card offerings. All of these are tightly integrated to benefit from the CU*BASE relational database structure.

The ASP model incorporates TCP/IP networking, popular LAN/WAN server technology, CISCO communications routers and firewall security to provide automated systems balancing and controls. To ensure maximum efficiency, the ASP is architected to be physically separated from CU*Answers programming, quality control and item processing networks. Other ASP benefits include:

Minimal Capital Investment
ASP eliminates upfront, long-term capital expenditures often associated with in-house processing including equipment, software license fees, operations staff and more.
Future Growth Demands
ASP incorporates unlimited scalability as based future growth demands, without the client having to budget for or incur large capital outlays.
Eliminate Technology Obsolescence
ASP clients typically deploy new member services faster. Since the ASP pricing model is based upon a per transaction or event basis, clients benefit from eliminating cash layouts routinely required for keeping up with rapidly changing technology, and the financial risk associated with member indifference to those purchased products.
Operational Simplicity
End of day, end of month and year-end processing requirements become a non-event. CU*Answers literally becomes an extension of your staff for completing these processes. An added benefit is that ASP clients are able to eliminate their dependence upon a single-operator shift having to support a 24/7 self-service product environment.
Disaster Recovery and Security
ASP incorporates an extensive and layered approach to ensuring optimum performance and security safeguards. Back-up systems include transaction posting to redundant processing platforms, on-site battery and generator back-up, contracted IBM hot-site services, and Branch Sharing options; all for under 2.5 cents per member month!
Peace of Mind
ASP eliminates the stress and worries often associated with managing an internal system. In many ways, it allows credit union people to focus on what they do best versus having to become data processing and network security experts. What value do you place on this? For many, ASP provides the perfect balance for promoting quality member service while ensuring a regular and consistent approach to data processing.
Updated
November 1, 2016

The 2020 Year-End Kickoff is Here!

The 2020 Year-End Kickoff is Here!

The 2020 Year-End Processing Guides are now available online in the reference library.  Printed copies of the year-end guides will be delivered to your credit union in the coming weeks. Use the links below to review! 2020 Year-End Processing for Online Credit Unions 2020 Year-End Processing for Self-Processing Credit Unions Don’t Delay! Your first year-end… Read more »

Oct 29, 2020

[The Pulse] CU*BASE HA and It’s Me 247 Rollover Results Now Available

[The Pulse] CU*BASE HA and It’s Me 247 Rollover Results Now Available

CU*BASE HA and “It’s Me 247” Rollover Results Now Available HA Rollover: September 13-20 It’s Me 247 Rollover: September 9 & 15 Now available for your review are summaries of the recent HA (high-availability) rollover events performed in September for both CU*BASE core processing and online banking environments. In these reports, you will find details… Read more »

Oct 21, 2020

CU*BASE GOLD 20.11 Coming Soon!

CU*BASE GOLD 20.11 Coming Soon!

Another CU*BASE Release Is Coming!  Mark your calendars for the date below, when you will receive CU*BASE GOLD Version 20.11: Online credit unions: November 8 Site-Four partners: November 8 Self-processing credit unions: November 15 Release Documents 20.11 Release Summary 20.11 Tool Changes 20.11 Database Changes Release Training General Release Training This training will provide an… Read more »

Oct 20, 2020

September Owner’s View Monthly Recap

September Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the September 2020 edition of the Owner’s View Monthly Recap! September 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Oct 6, 2020

August Owner’s View Monthly Recap

August Owner’s View Monthly Recap

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the August 2020 edition of the Owner’s View Monthly Recap! August 2020 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »

Sep 2, 2020

There’s Still Time to Join the Beta Pool and Earn a CollabRebate!

There’s Still Time to Join the Beta Pool and Earn a CollabRebate!

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Earn a $3,000 CollabRebate for Testing New CU*BASE Tools and Features Coming with the 20.11 Release! Learn more about enhancements coming in the November release, eligibility requirements for joining the beta pool, and what you will need to do to receive the CollabRebate reward on your CU*Answers invoice. To… Read more »

Aug 25, 2020