Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
The People Behind the Brands – Meet AuditLink
AuditLink is the audit and compliance division of CU*Answers and has provided expertise and support to credit unions of all sizes for more than a decade. Their mission is to reduce the amount of work and pressure that regulatory compliance can place on credit unions. They do this through a variety of educational offerings and… Read more »
Get to Know the Innovation Center Team – Meet Kasey Hawkins
Allow me to introduce myself: my name is Kasey Hawkins and I am the Manager of our Client Services and Education Team. Our team specializes in a number of areas. From the client perspective, we are the frontline for software questions, education and light consulting. 2022 will mark the 10th year I have been with… Read more »
Partnership Changes Coming to Managed Technology Services
THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community. Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »
Pull Up a Seat for a Learning Café Session
Join us for an upcoming Learning Café session as we discuss Business Credit Cards. Learn how transaction history for multiple credit card sub-accounts under a single business membership can be consolidated into a single credit card statement, making it easier for a business member to monitor and reconcile expenses on all of their individual business… Read more »
Two for Tuesday with CEO Geoff Johnson – 03/01/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
In Case You Missed It – Late February 2022
Take a look back at some important topics from the second half of February 2022: Communicate New Branch Locations, Holiday Hours and More with Mobile Alerts! Help Us Shape the Future of Xpress Teller – Join Us for a Roundtable Discussion The 22.05 CU*BASE Release Beta Pool Application Period is Now Open! Check Out the… Read more »
Video of the Week: Viewing Account Information via Inquiry
Viewing Account Information via Inquiry Need a quick way to show your staff how they can use the CU*BASE Inquiry tool to view member account information? Refer them to this video, which has been viewed 5,466 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
Check Out the New Recipes We’re Cooking in the Kitchen!
Have you visited the Kitchen lately? We’ve updated all of our recipes with new project details and statuses and have added 8 new recipes! Take a look at our newest projects: ACH Enhancements – Dashboard for Working the PACHSU Account Opening Enhancements Digital Card Issuance (DCI) and Push Provisioning EFT Projects in the Works Imaging… Read more »
Today’s Quick Tip for Managing Your Data Warehouse: Cut Down On the Clutter
We’ve collected questions that have come across the Asterisk Intelligence desk and have put together a series of tips for your organization to manage your Asterisk Intelligence Data Warehouse. Ongoing attention to data quality and established procedures can help avoid a messy or frustrating database down the road. Today’s tip: cut the clutter with a… Read more »
A Note from AuditLink: Update to OFAC Sanctions Lists
Each Saturday, AuditLink runs all members and non-members against the Office of Foreign Assets Control (OFAC) sanctions lists for potential matches and then generates a report for credit union BSA officers to review on the following Monday morning. As a result of the recent sanctions imposed by the United States government against Russia, the OFAC… Read more »