Client News provides the information you need to stay current with what’s happening. You may also want to check out the press release section.
CU*Answers University
One of the cooperative principles, CU*Answers is committed to education and training. CU*Answers offers a variety of pre-scheduled classroom and webinar courses all year long.
Documentation
Are you looking for information about future releases? Ever wonder what’s coming for CU*BASE or It’s Me 247 online banking or other CU*Answers tools? Stay current by subscribing to CU*Answers newsletters. Read about topics beyond the CU*BASE software and how to pull it all together.
Cybersecurity Resources
Cybersecurity and resilience are serious economic concerns rapidly spreading throughout the credit union industry as the risk of data breach and fraud continues to expand. As an engaged and committed CUSO, CU*Answers has the professional resources available to learn about cybersecurity requirements and help credit unions design and build the infrastructure needed to continually monitor… Read more »
Owners View
Want to talk to our professionals and your peers about any of these projects? Join one of our Conversations on… groups! Owner’s View is a shared project management tool that gives everyone involved in developing software tools a centralized list to help all team members understand where projects stand at any time. By keeping all… Read more »
Related News
November Owner’s View Monthly Recap
ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS: Our projects hatch from your input! Check out recent programming changes in the November 2022 edition of the Owner’s View Monthly Recap! November 2022 Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE… Read more »
Let Us Help Your Credit Union Meet Industry Standards with a Cybersecurity Assessment
Is your credit union interested in a Cybersecurity Assessment to ensure your practices, policies and controls are in keeping with industry standards? AdvantageCIO is ready to assist! All information and findings from Advantage CIO’s Cybersecurity Assessments are consolidated into easy-to-read reports, which are then presented to credit union stakeholders. Additionally, our experienced team members will… Read more »
Learn More About Our Recent White Paper During a Webinar for BSA Exams Made Easy!
Successful BSA Audits are a critical component of your credit union’s operations but preparing for a BSA Exam /Audit can be overwhelming. If you missed our recent announcement, AuditLink has teamed up with Lillie and Company on our latest White Paper, “Preparing for Your BSA Exam/Audits Made Easy”. This White Paper can help to ease… Read more »
Two for Tuesday with CEO Geoff Johnson – 12/06/2022
Each week, Geoff Johnson, CEO of CU*Answers, highlights two key topics that your credit union should be following. Watch the video below to hear Geoff’s insight on this week’s topics.
Video of the Week: Sorting Report Data Using Report Builder
Sorting Report Data Using Report Builder Need a quick way to show your staff how they can sort report data using the CU*BASE Report Builder Tool? Refer them to this video, which has been viewed 575 times! Play Video Check out our entire collection of video tutorials in the Show Me the Steps Video Library!
The 2022-2023 Xtend Business Continuity Plan is Now Available
The 2022-2023 Xtend Business Continuity Plan is now available for review. This document is designed to equip and prepare Xtend and its partners for the expected impact of unplanned disruptions to business functions and process, and for contributing to the resiliency of operations. The Xtend Business Continuity Plan acts as a roadmap for continuing operations… Read more »
2022 Year-End Bulletin: Early December Tax Update & Changes to Key Deadlines for Ascensus
Important Changes to Deadlines for Ascensus As of December 2nd, Ascensus has updated their deadlines for the year-end tasks detailed below. These new deadlines for are also reflected in the Year-End Processing Guides. The Ascensus deadlines for submitting 1099-R and 1099-SA files, as well as Fair Market Value (FMV) are now scheduled for Tuesday,… Read more »
The Mobile Technologies Group Invites You to Join a Conversation on Online Member Experience!
The Mobile Technologies Group invites you to join us for a Conversation on Online Member Experience! Our upcoming webinar will focus on ways that your organization can make money via online banking and other internet platforms. During this session, we will discuss ways that credit unions can make money over the internet, including the benefits… Read more »
The Innovation Center is Celebrating 2 Years in Fabulous Las Vegas!
The Innovation Center is thrilled to be celebrating two years operating in Las Vegas! The Innovation Center continues to embody the belief that a customer-owned model can be the most powerful way for financial institutions and the communities they serve to engage in a win-win manner. We continue to expand opportunities for national participation, challenge… Read more »
Learn All About AnswerBook with These 9 Videos!
Check out these 9 videos to learn how your credit union can utilize various features of AnswerBook! Have new employees who are not familiar with AnswerBook? Click here to show them an overview video that discusses the benefits of using AnswerBook and details how questions are submitted and passed along to appropriate teams here at… Read more »