Network Services transitions to new client facing ticket portal

Network Services, a division of CU*Answers, is pleased to announce the launch of its new client-facing ticketing portal. ConnectWise, the ticketing service utilized by Network Services released an updated user interface with added features and security. After review, Network Services determined it was in the best interests of both external and internal users to migrate. […]

CU*Answers Network Services Logistics team rebrands to better align with core team functions

Cooperative CUSO CU*Answers recently announced that as its Network Services Logistics team’s responsibilities have grown, it has rebranded as the Procurement and Fulfillment team. The new Procurement and Fulfillment (P&F) team is responsible for sourcing products and software (for internal and external projects), finding alternative solutions, and closely collaborating with project coordinators, network engineers, and […]

CU*Answers Client Services and Education Team adds Jake Brummeler, Victoria Savicki, and Milinda Miller

West Michigan-based cooperative CUSO CU*Answers is pleased to announce the Client Services and Education team has added a new receptionist/administrative assistant and two more client services representatives to its roster. Jake Brummeler is the new receptionist/administrative assistant, Victoria Savicki and Milinda Miller are both joining as client service representatives. Laure Welch-Vilker, VP of Client Services […]

Lender*VP shares 1-Click success stories

CU*Answers network credit unions are seeing success with the launch of their 1-Click unsecured loan offers. 1-Click offers let credit unions define parameters to qualify members for a loan offer. Qualified members see the offer as a banner ad in online or mobile banking that can be accepted with a click. One network credit union […]

BlueOx Credit Union announced as the winner of Asterisk Intelligence’s quarterly Data Fact contest

Asterisk Intelligence, the data analytics and data warehousing team at CU*Answers, is excited to announce BlueOx Credit Union as the winner of their quarterly Data Fact email contest. “Data Facts are email communications our analysts send to credit union executives designed to raise awareness of data driven tools, resources, tactics, and strategies available within CU*BASE […]

CU*Answers assists County City Credit Union in converting their credit card portfolio on CU*BASE

The CU*Answers SettleMINT EFT team converted 503 credit card loans for County City Credit Union to the CU*BASE online credit card platform. County City Credit Union, located in Jefferson, WI brought their credit card portfolio in-house. “Real time payments and disbursements within It’s Me 247 are just a couple of the benefits for credit unions […]