“Data Fact” program expands to cuasterisk.com network partners

Asterisk Intelligence, a data analytics team at CU*Answers, has partnered with CU*SOUTH to provide Data Fact email services to the Alabama-based cooperative. “Data Facts” are an outbound email program designed to increase awareness of data driven tools, tactics, and approaches which are available within CU*Answers’ suite of applications. CU*Answers’ Business Intelligence Analysts send Data Fact […]

CU*Answers sees strong CTE usage in 2021

The desire to learn via hands-on practice was strong last year. CU*Answers launched three Custom Training Editions (CTEs) for credit unions in 2021. These additions were not done in vain, as clients new and old alike utilized their CTEs frequently, accessing more than 140,000 tools and performing more than 26,000 transactions total. A CTE copies […]

New CU*Answers OnDemand video channel launched

West-Michigan based cooperative CUSO CU*Answers is excited to announce new video channel for CU*Answers’ OnDemand video library, where clients can train at their own convenience. The channel “Continuing Education for New Clients” is specifically designed to assist recent conversions in ongoing education. CU*Answers is a launching point for multimedia information and education and OnDemand is just […]

Transaction pattern change management guide now available on the AuditLink Store

AuditLink, the audit and compliance division of CU*Answers, has developed a change management and data governance methodology for documenting configuration changes. The Transaction Pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to arm credit unions with a means to identify anomalous account activity daily. “When this new pattern recognition software is configured […]

CU*Answers completes successful board planning session, announces Geoff Johnson has been selected to be new CEO

CU*Answers, the 100% credit union-owned cooperative CUSO, announced that it has completed its annual board planning session, held Aug. 30 – Sept. 1 in Lansing, West Virginia. During the planning session, the board finalized its CEO succession project with the announcement that it has selected current President/COO Geoff Johnson to replace Randy Karnes as CEO […]

CU*Answers announces “Close to Nominations” for 2020 Board of Directors election

Each year CU*Answers, a 100% credit union-owned CUSO, holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially closed the nomination process for their 2020 annual stockholder election, which will be held on June 17. The meeting will take place at the JW Marriott in […]

Apr 1, 2020

Santa Barbara County Federal Credit Union converts to CU*Answers Item Processing

Santa Barbara County Federal Credit Union (Santa Barbara, CA) recently converted to CU*Answers Item Processing for their Member Check Processing. As a core CU*BASE client of CU*NorthWest, the credit union receives unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ online banking platform! The credit union […]