Best Practices for Your Email Upkeep – Resources and Recommendations Coming Soon

Following the issues that were encountered with email delivery and bounce-backs in late April, we’ve made some changes at CU*Answers relating to how we handle emails and similar methods of communication.  We have prepared AnswerBook topics which provide greater detail on these changes – look for these emails to be delivered to your inbox soon.

Before we begin sending this series of emails, we wanted to provide a reminder about maintaining the list of addresses that receive these items and other tips from CU*Answers Client News.

If you would like to review a list of all current credit union staff who are signed up to receive CU*BASE Alerts and Client News emails from CU*Answers, click the button below.

Request CU*BASE Alerts/Client News Email List

If you would like to request that new staff members be added to the CU*BASE Alerts and Client News mailing list, or if you have former staff who should be removed from this mailing list, click the button below.

Add/Remove Recipients from CU*BASE Alerts & Client News

Want to maintain your own employee email list?  Your credit union has the option to manage your own internal distribution lists, with a single email address receiving communications from CU*Answers and passing communications along to staff members on your end.  If your credit union does not currently use an internal distribution list but you are interested in doing so, this must be configured with your IT department.

Stay tuned for additional emails on tips and recommendations for emails and communications!

CU*Answers and InvestiFi Presentation Recap – Investment Options for Members via Online Banking

CU*Answers and InvestiFi Presentation Recap – Investment Options for Members via Online Banking

Seamlessly integrated into your digital banking platform, InvestiFi empowers members with the freedom to buy, sell and hold investments. With InvestiFi, your credit union can help members build a financially secure future while keeping their membership and assets within your financial institution. If you missed the recent webinar hosted by CU*Answers and InvestiFi, or if you… Read more »

May 17, 2024

SSAE SOC 1 Reports Now Available

SSAE SOC 1 Reports Now Available

CU*Answers has completed its SSAE-18 SOC 1 audits for Fiscal Year 2023. You can download the reports here: CU*BASE Application Processing and Managed Hosting Services System CU*BASE Development System Network Management Services System As a reminder, the CU*Answers Due Diligence page is a central, convenient location for you and your auditors to request or download… Read more »

May 17, 2024

Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0

Give Your Business Members Faster Access and Branding Options with BizLink 247 Mobile App 7.0

Designed for your business members, BizLink 247 Mobile App 7.0 introduces widgets for faster access to account summary, card and loan payment information.  BizLink 247 Mobile App 7.0 also introduces MACO and RDC to your business members, located in their business mobile app.  All of these can branded and managed by your credit union via… Read more »

May 17, 2024

Create and Maintain Your Own MOP Sites with MOP Manager

Create and Maintain Your Own MOP Sites with MOP Manager

Have you heard about MOP Manager?  This self-service option grants your credit union the ability to create your own credit union MOP sites, as well as the option to update any existing MOP sites that you may already be operating. MOP Manager also gives you the ability to make edits to homepage promotions, eligibility page,… Read more »

May 16, 2024

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Join Lender*VP for Two Events as We Place the Spotlight on Underwriting Codes and Lending Reports!

Lender*VP recently hosted a Conversation on Loan Application Withdrawals, and we’ve received feedback from attendees interested in learning more about underwriting codes and loan reports.  Based on this response, we have scheduled two follow-up events for May and June.  We invite you to join us and learn more about these topics! Click the buttons below… Read more »

May 16, 2024

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

Give Your Business Members the Convenience of Self-Service Options with BizLink 247 for Desktop and Mobile

With the new BizLink 247 your credit union now has the option for self-service access to make updates.  This includes updating marketing or advertisements and where they are linked to, updating widgets, updating navigation for where a feature is located and what it says, adding in your credit union logo and branding, as well as… Read more »

May 14, 2024