Get to Know the Integrated Technologies Team – Meet Hugo Auzins

Let me introduce myself: my name is Hugo Auzins and I am an EFT Programmer/Analyst on the EFT Programming team.  I’ve been part of the CU*Answers team for over twenty years.  I started my career at CU*Answers as a programmer with Custom Forms and CORE Database Conversions.  Around four years ago, I moved over to the EFT Team.  The experience I gained with CORE Database Conversions and CU*BASE processing has proved to be helpful with working in the EFT Environment.

As an EFT team member, I also work with the SettleMINT EFT and Conversion team members.  This involves card vendor changes/startups, new CORE online credit union clients, mergers and CORE de-conversions.  A couple of the specific items I am involved with include the certification of batch maintenance files with online ATM/Debit/Credit card vendors and configuration maintenance for online card ISO message processing for credit unions.

Do you have questions or would you like more information about online card batch file certifications?  I can be reached at:  hauzins@cuanswers.com.

Order Your FREE Abnormal Activity Monitoring Member Group Booklet Today!

Order Your FREE Abnormal Activity Monitoring Member Group Booklet Today!

The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity, but evidencing that it is being performed is even more critical.  With a booklet from AuditLink, your credit union can be confident in configuring the abnormal activity monitoring tool to identify transactions outside of the range of what is considered normal. … Read more »

May 2, 2024

April Owner’s View Monthly Recap

April Owner’s View Monthly Recap

Check out recent programming changes in the April 2024 edition of the Owner’s View Monthly Recap! Open the Owner’s View Monthly Recap The Owner’s View Monthly Recap is designed to keep you informed of feature improvements, vendor enhancements, and other changes to CU*BASE and accompanying core-software products. Read previous editions of the Owner’s View Monthly Recap… Read more »

May 2, 2024

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

Abnormal Activity Monitoring for Transaction Patterns – Using The Tools You Own to Mitigate Risk

The FFIEC and CFPB are urging credit unions to identify and monitor high-risk activity amongst their member base.  The transaction pattern option within the Abnormal Activity Monitoring CU*BASE tool was designed to assist credit unions with meeting that requirement.  These patterns need to be configured specific to your credit union, as each credit union has… Read more »

May 2, 2024

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

MemberPass Now Available – A Quick and Convenient Way to Verify Your Members!

Need a way to quickly verify your member during support calls?  MemberPass is a new third-party authentication integration in CU*BASE that allows you to do just that!  With MemberPass, you can simply click a button to send the member a text message, then the member can verify themselves on their phone, giving your credit union… Read more »

May 2, 2024

Client News Moving to Third-Party Service: What You Need to Know

Client News Moving to Third-Party Service: What You Need to Know

As previously announced, Client News will be shifting to a third-party service, in order to be compliant with Google and Yahoo’s new email requirements.  Starting Wednesday, May 8th, Client News will be delivered through Constant Contact – these emails will still incorporate the same great content you’ve grown familiar with, delivered through a new channel…. Read more »

May 1, 2024

Join Us for the 2024 Conversations on Pricing Event!

Join Us for the 2024 Conversations on Pricing Event!

Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why.  The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »

May 1, 2024

Time to Vote in the 2024 Xtend Elections!

Time to Vote in the 2024 Xtend Elections!

ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024! Ready to vote? Visit https://xtendcuso.simplyvoting.com and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual Stockholders Meeting on Tuesday, June 25). Click… Read more »

May 1, 2024