Each month, CU*Answers University hosts FREE web conferences that highlight the many products and services our CUSO offers. Take a look at the courses we have coming up in February!
Tuesday, February 3
Preparing for a Cybersecurity Incident Response
2:00 PM – 3:00 PM ET
CU*Forms Programming Workshop
3:00 PM – 4:00 PM ET
Managing Delivery Channels
3:30 PM – 4:30 PM ET
Wednesday, February 4
Cross Sales & Sales Trackers: Offering Relevant Opportunities to Your Members
10:00 AM – 11:00 AM ET
Standard Teller Training Day
1:00 PM – 5:00 PM ET
Conducting an Effective Tabletop Exercise
3:00 PM – 4:00 PM ET
Thursday, February 5
Interactive Online Collections
11:00 AM – 12:30 PM ET
Conflict Resolution in the Workplace
3:30 PM – 4:30 PM ET
Friday, February 6
Employee Security
3:30 PM – 4:30 PM ET
Monday, February 9
Xpress Teller Techniques
9:30 AM – 11:00 AM ET
Head Teller Vault and Change Fund Management
3:30 PM – 4:30 PM ET
Tuesday, February 10
Designing Loan Products
10:00 AM – 10:30 AM ET
Working with Your Members Remotely
12:00 PM – 1:00 PM ET
CU*Forms Programming Workshop
3:00 PM – 4:00 PM ET
Wednesday, February 11
Microsoft Excel for Credit Unions
9:30 AM – 10:30 AM ET
Thursday, February 12
Interviewing Skills with a Credit Union Slant
3:00 PM – 4:00 PM ET
Tuesday, February 17
MAP/MOP – Applying for Membership Online
11:00 AM – 12:00 PM ET
CU*Forms Programming Workshop
3:00 PM – 4:00 PM ET
Online Credit Cards: Loan Creation and Card Embossing
3:30 PM – 4:30 PM ET
Wednesday, February 18
Analytics Booth – What Every User Should Know
3:00 PM – 4:00 PM ET
Thursday, February 19
Member Service Tracker, Leads, and Follow-Ups
2:00 PM – 3:00 PM ET
Friday, February 20
Managing Bankruptcy
10:00 AM – 11:30 AM ET
Tuesday, February 24
CU*Forms Programming Workshop
3:00 PM – 4:00 PM ET
Thursday, February 26
Internal Controls Best Practices
3:00 PM – 4:00 PM ET
The Education Team strives to make each client and staff interaction an opportunity to learn more about the tools of our network. Our Education Specialists reinforce the importance of the 5th Cooperative Principle of Education, Training, and Information. The purpose of the team is to guide users and build confidence in their ability to navigate and understand the system(s) they utilize.



















