Changes Made to Escrow Analysis Statements

This morning (Feb 23, 2023) we made some adjustments to the layout and verbiage on escrow analysis statements, to address several issues brought to our attention by clients.  Specifically:

  • Based on a CFPB interpretation of a section of RESPA, we have removed all references to making a “lump sum” payment of an escrow shortage amount. According to this interpretation, it’s a permitted repayment option, but it cannot be required under Reg X, and therefore cannot be included on the disclosures.
  • As a result of this change, we were able to correct some over the overprinting issues in the payment breakdown columns.  There are no longer “option 1” and “option 2” columns so there is more room for the headings.
  • The verbiage on the payment coupon was altered to remove a suggested lump sum payment amount.
  • We also corrected a printing error at the top of the statement where a long credit union name was overprinting the report name and page number.

Attached to the associated Client News email is a mockup of the new statement layout with the changed areas marked.

Client News Moving to Third-Party Service: What You Need to Know

Client News Moving to Third-Party Service: What You Need to Know

As previously announced, Client News will be shifting to a third-party service, in order to be compliant with Google and Yahoo’s new email requirements.  Starting Wednesday, May 8th, Client News will be delivered through Constant Contact – these emails will still incorporate the same great content you’ve grown familiar with, delivered through a new channel…. Read more »

May 1, 2024

Join Us for the 2024 Conversations on Pricing Event!

Join Us for the 2024 Conversations on Pricing Event!

Join us for the 2024 Conversations on Pricing event as we perform a 5-year study on the pricing models of our cooperative, outlining what we charge and why.  The 2024 event marks our 20th anniversary hosting this event, proving that CU*Answers is walking the talk alongside our owners and partners. Participation represents a unique challenge… Read more »

May 1, 2024

Time to Vote in the 2024 Xtend Elections!

Time to Vote in the 2024 Xtend Elections!

ATTENTION XTEND STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024! Ready to vote? Visit https://xtendcuso.simplyvoting.com and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the Annual Stockholders Meeting on Tuesday, June 25). Click… Read more »

May 1, 2024

Time to Vote in the 2024 Elections!

Time to Vote in the 2024 Elections!

ATTENTION CU*ANSWERS STOCKHOLDERS Make sure your voice is heard! Vote Electronically for board elections May 1 – June 21, 2024!  Visit the CU*Answers Elections website elections.cuanswers.com. Ready to vote? Visit https://cuanswers.simplyvoting.com/ and follow the instructions in your email. Watch your email today for your voting instructions (if necessary, you can change your vote during the… Read more »

May 1, 2024

Join Us for the 9th Annual Conversations on Compliance Event!

Join Us for the 9th Annual Conversations on Compliance Event!

Join us for the 9th annual AuditLink Conversations on Compliance event, hosted at the Sheraton Grand Rapids Airport Hotel in Grand Rapids, MI!  This year’s event will take place on Wednesday, May 15th, from 9:00 AM to 3:30 PM ET. The morning will consist of presentations by: Jim Vilker, CU*Answers AuditLink Advisor and Brian Knight,… Read more »

May 1, 2024