Virtual Branch Disaster Recovery

Keep Your Credit Union Running During a Disaster

How confident are you that your current disaster recovery plan will meet your objectives? Is your credit union keeping pace with regulatory and industry requirements regarding data availability? CU*Answers Network Services’ Virtual Branch provides a credit union a continuity plan that will provide a strategic and competitive advantage in an environment where you must plan for the unexpected, maintain operations and meet regulatory demands. Virtual Branch offers online credit unions a secure way to keep business open and functional during unexpected circumstances – saving you valuable recovery time and boosting membership confidence that their assets are in the right hands.

Virtual Branch: The Flexibility to Access Critical Information During a Disasterthinking man

Keep Your Credit Union Running

In the event of a disaster, credit unions remain operational with CU*Answers Network Services’ Virtual Branch. CU*Answers Network Services provides clients with the ability to log into their virtual credit union and securely connect back to the network over any high speed internet connection. With Virtual Branch, you don’t need a 3rd party hot-site or other traditional disaster recovery arrangements. Virtual Branch not only provides access to core data processing applications, but also other essential network resources, such as e-mail, files and electronic document repositories.

Virtual Branch Testing FAQ

Develop, Document and Implement a Business Continuity Program

CU*Answers Network Services professionals are on hand to help assist credit unions in creating a disaster recovery plan. Our staff is extremely knowledgeable with both current NCUA regulations and industry practices. We can help identify potential threats, assess their potential impact, assign priorities, and develop planned responses that will create a solid DR and business continuity solution. We know every credit union is different, which is why our solution is designed to develop a series of plans and procedures ensuring that the sustainability of critical processes to your business, partners, and customers are met.

Geographically Distinctive

In accordance with regulations and industry best practices, Virtual Branch provides a geographically distinctive, fully functional disaster recovery and business continuity solution, insulating your credit union from the affects of local or regional disasters.

24/7 Monitoring and Management

As part of Virtual Branch, CU*Answers Network Services provides constant monitoring of online credit unions’ critical information. We also provide an annual disaster recovery/business continuity report which includes review of the DR and business continuity plans, results and documentation of the annual DR test, and all information and services delivered from state of the art SAS 70 certified data centers.

disaster recovery diagram
Updated
June 14, 2018

Reminder – A Note From the Help Desk: SonicWall Global Management System Maintenance

Reminder – A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be upgrading the SonicWall Global Management System (SGMS). Why Are We Doing This? This is a maintenance release that contains bug fixes and will keep us current with vendor support. When Are We Doing This? This upgrade will… Read more »

Jun 10, 2021

Join Network Services for our September Boot Camp!

Join Network Services for our September Boot Camp!

Join us September 8th and 9th for a two-day boot camp!  This is an opportunity for your credit union IT members build their knowledge of core product deployment and support. One of our goals during the Network Services Boot Camp is to help provide a tighter integration between credit union IT staff and the CNS… Read more »

Jun 8, 2021

Special Promotion for June: Discount for the Cisco 2900 Router Upgrade!

Special Promotion for June: Discount for the Cisco 2900 Router Upgrade!

Cisco has announced the End of Life for the 2900 series routers. Your credit union may currently have these routers in use for connectivity to CU*Answers. To assist credit unions in upgrading this equipment, CU*Answers will once again be offering a special discount until June 30th.  This discount will reduce the router from its normal… Read more »

Jun 7, 2021

Special Promotion for June: Discount for the Cisco 2900 Router Upgrade!

Special Promotion for June: Discount for the Cisco 2900 Router Upgrade!

Cisco has announced the End of Life for the 2900 series routers. Your credit union may currently have these routers in use for connectivity to CU*Answers. To assist credit unions in upgrading this equipment, CU*Answers will once again be offering a special discount until June 30th.  This discount will reduce the router from its normal… Read more »

May 27, 2021

A Note From the Help Desk: SonicWall Global Management System Maintenance

A Note From the Help Desk: SonicWall Global Management System Maintenance

ATTENTION NETWORK SERVICES FIREWALL MANAGEMENT CLIENTS SonicWALL Global Management System Maintenance What Are We Doing? We will be upgrading the SonicWall Global Management System (SGMS). Why Are We Doing This? This is a maintenance release that contains bug fixes and will keep us current with vendor support. When Are We Doing This? This upgrade will… Read more »

May 17, 2021

Resources to Improve your Credit Union’s Cybersecurity Posture!

Resources to Improve your Credit Union’s Cybersecurity Posture!

NCUA Grants Available to Help Cover Your Costs NCUA has announced grant programs in response to the COVID-19 pandemic to assist federally insured, low-income designated credit unions cover the costs associated with moving operations to remote locations.  Qualified credit unions can apply for up to $7,000.  Applications are accepted now through June 26 and are… Read more »

May 11, 2021

A Note from Network Services: Close Out Report Regarding the Microsoft Exchange Vulnerability

A Note from Network Services: Close Out Report Regarding the Microsoft Exchange Vulnerability

CU*Answers has issued a close out report regarding the Microsoft Exchange vulnerability.  This report is intended to assist our clients in understanding the mitigation steps taken as a result of the vulnerability, and to provide clients with a report that can be provided to their Boards and examiners.  A copy of the report is available… Read more »

Apr 2, 2021