Solutions

CU*Answers Network Services  teams have the real world experience of designing the architecture, providing the equipment and supporting the network that powers the strictly regulated financial industry. Our members also have industry recognized certifications – Cisco, CompTIA, IBM i5, SonicWall, Microsoft.

CU*Answers Network Services represents a dedicated group of professionals committed to working with clients to solve their ongoing computer networking needs.  We provide clients computer assessment and consultative services based on your business needs and demands.  We design and recommend solutions that meet your informational needs and budget.  Finally, we order, implement, train and provide ongoing support services to your organization for the future. Throughout this process, our primary goal will be to propose and implement solutions that ensure client informational protection and security.  Beginning to end, we’re here to help you build your network.

Real world solutions from CU*Answers Network Services:

Updated
February 10, 2016

A Note from Network Services: Potential Impact to Your Legacy Copper Circuits

A Note from Network Services: Potential Impact to Your Legacy Copper Circuits

Potential Impact of FCC 1972 on Your Legacy Copper Circuits – Effective 9/30/2022 On 8/2/2022, The FCC 1972 plan – passed back in 2019 – will go into effect.  This means that carriers are no longer required to sell or support traditional copper lines, including POTS, PRI, T1, MPLS T1, T3 and DS3 circuits.  This… Read more »

Jul 18, 2022

A Note from Network Services: MPLS Data Line Price Increases

A Note from Network Services: MPLS Data Line Price Increases

Notice of MPLS Data Line Price Increases Many credit unions use MPLS lines to connect to CU*Answers for their data processing.  CU*Answers has been notified by Lumen (formerly CenturyLink), the provider of our MPLS data network, that they will be passing along price increases on data lines that they receive from third party last mile… Read more »

Jul 14, 2022

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Jul 8, 2022

A Note from Network Services: MPLS Data Line Price Increases

A Note from Network Services: MPLS Data Line Price Increases

Notice of MPLS Data Line Price Increases Many credit unions use MPLS lines to connect to CU*Answers for their data processing.  CU*Answers has been notified by Lumen (formerly CenturyLink), the provider of our MPLS data network, that they will be passing along price increases on data lines that they receive from third party last mile… Read more »

Jul 5, 2022

A Note from Network Services: MPLS Data Line Price Increases

A Note from Network Services: MPLS Data Line Price Increases

Notice of MPLS Data Line Price Increases Many credit unions use MPLS lines to connect to CU*Answers for their data processing.  CU*Answers has been notified by Lumen (formerly CenturyLink), the provider of our MPLS data network, that they will be passing along price increases on data lines that they receive from third party “last mile”… Read more »

Jun 7, 2022

A Note from Network Services: Netwrix Auditor Vulnerabilities

A Note from Network Services: Netwrix Auditor Vulnerabilities

Netwrix has disclosed vulnerabilities to Netwrix Auditor and has released an updated version, version 10.5, to resolve these vulnerabilities.  We urge clients using this platform to review their Netwrix Auditor version information and update to version 10.5 as soon as possible.  Netwrix has indicated that there is no evidence that these vulnerabilities were disclosed to… Read more »

Jun 7, 2022

A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability

A Note From the Help Desk: Microsoft Windows Support Diagnostic Tool Vulnerability

ATTENTION ONLINE AND SELF-PROCESSING CREDIT UNIONS Microsoft Windows Support Diagnostic Tool Vulnerability What Is It? CU*Answers Network Services is tracking a recently announced security vulnerability when the Microsoft Windows Support Diagnostic tool is used to execute arbitrary code with the privileges from another application such as Microsoft Word. How Does It Work? The primary method… Read more »

Jun 2, 2022

Reminder: Partnership Changes Coming to Managed Technology Services

Reminder: Partnership Changes Coming to Managed Technology Services

THIS POST APPLIES TO CREDIT UNIONS WHO RECEIVED THE ASSOCIATED EMAIL. Dear clients – for the past several years we have worked closely with CU*Northwest to deliver leading-edge managed technology services to their credit union community.  Through this partnership, you have been able to leverage the proven technology management practices of CU*Answers Network Services (CNS)… Read more »

Apr 20, 2022

AdvantageCIO acquires certified information systems auditor

AdvantageCIO, a division of CU*Answers, is pleased to announce it has acquired a Certified Information Systems Auditor (CISA) to perform various assessments for cybersecurity. Andrew Hinson has passed the exam and achieved the certified status for ISACA’s CISA program. The CISA certification is world-renowned as the standard of achievement for those who audit, control, monitor […]

Apr 6, 2022

Have a question for CU*Answers? Who do you call?

Have a question for CU*Answers?  Who do you call?

At CU*Answers, we know how important it is that your Credit Union gets the appropriate help in order to meet your day-to-day data processing needs.  When you don’t know exactly who to call, we recommend that you get started by reaching out to either the Client Services and Education Team or the Network Services Team…. Read more »

Apr 4, 2022